ADA Specialist

Visium Resources, Inc.

Altamonte Springs, FL

JOB DETAILS
SKILLS
Americans with Disabilities Act (ADA), Calendar Management, Candidate Qualification, Clinical Study Publications, Communication Skills, Compensation and Benefits, Consulting, Corporate Policies, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Analysis, Disability Accommodations, ERISA (Employee Retirement Income Security Act of 1974), Employee Relations, Establish Priorities, FMLA (Family and Medical Leave Act of 1993), Federal Laws and Regulations, HIPAA (Health Insurance Portability and Accountability Act), HRIS/HRMS, Healthcare Management, Human Resources, Information/Data Security (InfoSec), Leadership, Legal, Maintain Compliance, Mergers and Acquisitions, Metrics, Microsoft Excel, Microsoft Office, Multitasking, Negotiation Skills, OSHA, Organizational Skills, Peoplesoft, Problem Solving Skills, Process Management, Regulations, Regulatory Compliance, Research Skills, Resolve Customer Issues, Risk Management, Service Level Agreement (SLA), Standard Operating Procedures (SOP), State Laws and Regulations, Talent Management, Team Player, Time Management, Vendor/Supplier Relations, Worker's Compensation
LOCATION
Altamonte Springs, FL
POSTED
2 days ago

Introduction


Visium Resources has been asked to identify qualified candidates for this ADA Specialist position. This position is a contract opportunity which is expected to be Remote, if converted to direct the schedule will be Hybrid (Hours are 8-5 M-Thurs and 8-4 Fri. One day is 9-6 rotation. (In office M, W, Th., 8-5 Tuesday and Friday remote.)in Altamonte Springs, FL. 


The person will have a heavy case load working ADA accommodation cases, and taking calls related to ADA. It is a very busy position that needs experience in accommodations and having interactive process meetings with leaders.

The ADA Accommodations Specialist establishes and develops trusted relationships with facility leadership, HR Business Partners, HR Shared Services functional teams and the legal department to effectively manage the day-to-day administration of disability-related accommodation inquiries and escalations. The ADA Accommodations Specialist serves as the subject matter expert responsible for all accommodation inquiries, to include the collection and review of applicable clinical documentation, and conducting interactive discussions with key stakeholders to make appropriate recommendations on reasonable accommodation solutions.

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:
  • Serve as the subject matter expert and with respect to employment laws related to ADA and appropriately apply information to each claim; proactively research information to ensure compliance, provide appropriate consultation, and minimize exposure to the organization.
  • Document all ADA cases as appropriate for the situation in accordance with legal compliance, company policy and internal standard operating procedures.
  • Review eligibility and availability of federal, state and company leave time for each team member requesting leave covered under the ADA, generating appropriate communications to comply with company leave of absence policies and ADA regulations.
  • Manage the interactive process between the team member, facility leaders and attending physician via review of appropriate clinical documentation and accommodation discussions.
  • Negotiate accommodations as recommended by providers; renegotiate reasonable alternative accommodations and deny accommodations when appropriate.
  • Creates legally sound solutions to complex cases and maximizes opportunities for success of team member and the organization.
  • Liaise with Risk Management, as needed, where worker's compensation claims intersect with ADA.
  • Liaise with the leave admin vendor, Employee Relations teams, and Talent Acquisition team in support of unauthorized absences or accommodation denials.
  • Maintain appropriate working relationships with vendor account managers, corporate and local HR leaders, internal Shared Services cross teams and HRIS teams.
  • Participate in new system design and implementation, as needed.
  • Assist the department manager in meeting service level agreements and team metrics, and achieving desired levels of performance, quality, and efficiency.
  • Complete required activities to support the accurate set-up of ADA-related data for mergers and acquisitions.
  • Ensure compliance with HIPAA, maintaining employee privacy, including confidentiality and protection of sensitive information.
  • Maintain up-to-date knowledge of applicable federal, state, and local ADA & leave related laws and regulations.
  • Maintain updated standard operating procedures for the position.
  • Meet professional obligations through efficient work habits such as, honoring work schedules, meeting deadlines, and coordinating resources in an effective and timely manner.


REQUIRED:
  • Two years' related experience in support of ADA accommodations in a Human Resources team environment
  • Knowledge of employee benefits administration, including applicable state and federal regulations surrounding ADAAA, USERRA, HIPAA, ERISA, OSHA, FMLA, IRS and DOL regulations.
  • Ability to research and analyze data and make sound decisions.
  • Skilled in understanding and applying applicable rules, regulations, policies, and procedures relating to leave of absence administration.
  • Excellent communication skills, both verbally and in writing.
  • Skilled in providing quality customer service, including the ability to listen and understand information being presented, as well as the ability to deescalate issues and resolve complaints with 'win-win' solutions whenever possible.
  • Demonstrated ability to collaborate and work with a diverse group of people to meet goals and objectives.
  • Strong organizational skills, including the ability to prioritize, delegate tasks, and oversee the successful completion of multiple projects.
  • Proficiency in Microsoft Office Suite, including Excel.

EDUCATION
  • Bachelor's degree
     
PREFERRED:
  • Human Capital Management (HCM) experience, specifically PeopleSoft, and Customer Relationship Management (CRM) tools
  • Bachelor's degree in human resources or healthcare management
  • Experience in a large employer setting with multiple leave of absence programs and policies

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Visium Resources is an award-winning employment firm with a mission to match talented individuals with highly successful organizations. At Visium, our company's success is based on your success. When you work with us, you are never 'just a number'. You are our most important asset. Here, you will know us by name through our regular visits to client sites and even occasional luncheons. We will always be there when you need assistance and will always go the extra mile to ensure that you are as successful as possible. Whether you're looking for contract, contract-to-hire or permanent opportunities, we firmly believe there is no employment agency that will work harder for you than Visium.

Visium Resources is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need.

About the Company

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Visium Resources, Inc.