ADA Title II Research & Community Engagement Aide (Community Service Aide II)

ADA Title II Research & Community Engagement Aide (Community Service Aide II)

Salary

See Position Description

Location

Portland Building, 1120 SW 5th Ave, OR

Job Type

Casual

Remote Employment

Remote Only

Job Number

2026-00847

Bureau

Office of Equity and Human Rights

Opening Date

10/05/2026

Closing Date

10/12/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

The Position

Job Appointment: Casual positions are limited to working 1400 hours in a calendar year.

Work Schedule: 15-20 hours per week, Monday - Friday with flexible hours.

Work Location: Fully remote. Remote work must be performed within Oregon or Washington. For more information, click here.

Union Representation: This classification is non-represented.

Starting Pay: $24.00 per hour, depending on experience.

Position Summary:

The Office of Equity and Human Rights is seeking a Research & Community Engagement Aide to support the ADA Title II Policy and Data Analyst in completing the City's ADA Title II Self-Evaluation Plan. This federal compliance document audits all City programs, services, and activities for alignment with the Americans with Disabilities Act (ADA) Title II. This position provides essential research, coordination, and engagement support to help ensure timely completion of required audit and community engagement activities.

The ADA Title II Policy and Data Analyst will supervise this role. Work completed by this position directly contributes to meeting federal compliance requirements.

What You'll Do:

• Review and monitor relevant literature to support the audit and assist in preparing presentations for community stakeholders.
• Prepare for meetings and events: create agendas, compile materials, and ensure all digital content meets accessibility standards.
• Assist in drafting the final Self-Evaluation Plan by compiling, editing, and proofing reports for service area leadership.
• Support the audit lead in responding to community accommodation requests and producing accessible community materials, including web content that complies with WCAG 2.1 AA guidelines.
• Coordinate public forums and engagements with disability organizations and stakeholders.
• Present information developed by the audit lead to community groups.
• Create visual charts, tables, and other data representations under direction of the audit lead.
• Provide support for physical space audits when applicable.
• Order snacks and refreshments for community events.
• Ensure event spaces meet City accessibility standards for disability community members.

Ideal Candidate Profile:

The ideal candidate is a detail-oriented researcher with strong organizational skills and a commitment to disability equity. They have experience or familiarity with disability advocacy and are comfortable engaging with disability communities and organizations. They understand basic accessibility principles, including WCAG 2.1 AA, and can create materials that work well with assistive technologies.

They are pursuing graduate studies in public administration or public health and bring foundational research skills, including experience with statistics or research methods. This candidate communicates clearly, collaborates well, and approaches community engagement with respect, cultural humility, and professionalism. They thrive in a supportive role and are motivated to contribute to the City's ADA Title II Self-Evaluation process.

To Qualify

The following minimum qualifications are required for this position:

• Ability to collect, evaluate, and interpret data in statistical and narrative forms; ability to use quantitative and qualitative analysis, tools, and modeling.
• Knowledge of the WCAG 2.1 AA accessibility standards and basic understanding of creating accessible materials for screen readers.
• Ability to communicate effectively, both verbally and in writing.
• Ability to coordinate and collaborate with internal and external stakeholders.

Education/Experience Requirements:

• Currently working toward a master's degree in public administration, public health administration, or a related field.
• Completed a course in elementary statistics for research methods or equivalent work experience in the public sector doing research support.

The Recruitment Process

How to Apply:

• Submit your resume and responses to supplemental questions by the closing date.
• (Optional) Submit Veterans' Preference documents, if applicable.

If this is your first time applying with the City of Portland, or if you haven't requested veteran preference before (and would like to now), please attach your DD214-Member 4 and/or VA Benefit Letter to your application. Once we verify your eligibility, we'll record your veteran preference in our system, so it automatically applies to your future applications.

• Click here for application tips for resume, supplemental question response and/or cover letter.

What to Expect:

• Application Review - (Week of October 12): Well review your application materials to ensure you meet the minimum qualifications listed above.
• Notice/Feedback - (Week of October 19): You will receive an email when the minimum qualification review is complete. If you disagree with the evaluation results, you may request a review within 14 days of the email notice, per City Administrative Rule 3.01.
• Selection Process - (Late October): The hiring bureau will review qualified applications, conduct interviews, and check references.
• Conditional Job Offer - (Early November): Final candidates may undergo a background or driving record check, depending on the position.

Additional Information

Learn More About:

• How to Apply Videos and Workshops
• City of Portland Core Values
• HRAR-3.01 - Recruitment Processes
• Veteran Preference Information
• Total Compensation and Benefits
• Language Pay Differential Eligibility

We're committed to providing a fair, inclusive, and accessible hiring process. If you need assistance with your application or would like to request a reasonable accommodation due to a disability, pregnancy, or religious belief, please contact the recruiter listed below.

Questions? Were here to help!

If you have questions about this recruitment or need assistance, contact:

Tamela Ressler, Senior Recruiter

Tamela.Ressler@portlandoregon.gov

Bureau of Human Resources

This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status.

The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers.

More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031.

Health Care (Medical, Vision and Dental)

Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office.

Retirement

Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)

The City currently pays the employees share of the retirement contribution.

Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.)

Sick Leave

Casual employees accrue sick leave as outlined in the City of Portland protected sick time law.

Family Medical Leave

In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons.

01

Thank you for considering joining the City of Portland. We sincerely value your time and hope to make your application experience as positive as possible.

The following supplemental questions are an important step in the examination and selection process to assist us in determining if you possess the knowledge, skills, and abilities to succeed in the posted vacancy.

A lack of a complete and thorough response to each of the supplemental questions in the space provided may result in disqualification from the examination. In addition, the selections you make and responses you provide in the questionnaire must accurately reflect what is documented in your resume.

Have you read and understood the information listed above?

• Yes
• No - If you have any questions, please contact the recruiter on the announcement.

02

Where did you first learn about this job opportunity? (If on a website or job board, please specify which one)

03

The City of Portland sometimes gets requests for public records. Please choose the response that best fits your preference:

(Your choice will not affect your application process.)

• I want my application to stay private. I understand that the City of Portland will keep my information confidential unless required to share it by law.
• I allow my application to be shared. I understand that by choosing this option, my information is no longer private.

04

Minimum Qualification 1: Please describe a project where you collected and analyzed data. What tools or methods did you use, and what decisions or outcomes resulted from your analysis?

05

Minimum Qualification 2: Can you provide an example of an accessible material you created (e.g., PDF, Word document, web content)? What specific steps did you take to make it screen-reader friendly?

06

Minimum Qualification 3: Share an example of a time when you had to explain a complex topic to someone unfamiliar with the subject. What made your communication effective?

07

Minimum Qualification 4: Describe a project where you worked with multiple stakeholders. What strategies did you use to maintain collaboration and ensure project success?

08

Education/Experience: Please describe how your current graduate studies relate to this position and how your statistics coursework or equivalent experience has prepared you for research and analysis work.

09

Finally, please describe your experience working with or supporting people with disabilities.

Required Question

Employer City of Portland

Address 1120 SW 5th Ave, Room 987

Portland, Oregon, 97204

Website http://www.portland.gov/jobs