ADC Engineer I, AWS ADC Storage Services

Amazon.com Inc

Herndon, VA

JOB DETAILS
SKILLS
Advanced Diploma in Childcare and Education (ADCE), Amazon Simple Storage Service (S3), Amazon Web Services (AWS), Automation, Cloud Computing, Computer Skills, Consulting, Customer Experience, Data Storage, Distributed Computing, Documentation, Emerging Technology, Entrepreneurship, File Systems, Government, Identify Issues, Mentoring, Messaging Middleware, Metrics, Network Administration/Management, Network Configuration Management, Network Operations Center, On Call, Operating Systems, Operational Communications, Problem Solving Skills, Resolve Customer Issues, Security Clearance, Sensitive Compartmented Information (SCI), Software Engineering, Startup, Supply Chain, System Operations, Systems Administration/Management, Systems Engineering, Top Secret Clearance
LOCATION
Herndon, VA
POSTED
30+ days ago

The Amazon Dedicated Cloud (ADC), AWS for Government, Storage Services team is hiring a cleared ADC Engineer to join the team. This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.

In this role, you will join a team of highly talented engineers operating Amazon Elastic File System (EFS), Amazon FSx, Amazon S3 on Outposts, and Amazon MQ services that host some of our customers' most sensitive data. This is a great opportunity to have direct impact to some of the largest-scaled systems in the world and work with some of the smartest people in the industry, while having a huge impact.

A successful ADC engineer should be focused on troubleshooting complex system operations, not just on a server level but enterprise wide. Additionally, you will take part and be responsible for building exciting new features for these services - further enabling our customers' mission. You should also have a solid foundation in multiple operating systems, networking and general knowledge of cloud services. You will work with Amazon"s largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI with polygraph security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

Amazon has a fast-paced environment where we "Work Hard, Have Fun, Make History." On a "typical" day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.

You"ll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You"ll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You"ll become a master at distributed systems troubleshooting, response, measurement, and automation. You will design and build the operational scalability that sustains the platform"s insane growth. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.

A day in the life

Every day is Day 1 at Amazon. On a typical day, our Amazon Dedicated Cloud Engineers (ADCE) will support AWS Storage and Data services engineering and operations by completing activities including but not limited to:

  • Region and feature builds
  • Manage and monitoring systems health and status
  • Provisioning devices, assisting with data ingestion, and device cleaning
  • Troubleshooting device, network, and/or configuration related issues
  • Identifying, documenting, and communicating engineering and operations recommendations to team members
  • Writing and disseminating after action reports capturing key events, actions taken, and future mitigation plans
  • Providing on-call support

About the team

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles