Medication Assisted Recovery CoordinatorLocation: Commerce, GAJob Type: Full-timeCompany: MedLink GeorgiaAbout Us:MedLink GA is a leading healthcare provider dedicated to delivering high-quality, patient-centered care across Georgia. We are seeking someone who is compassionate and detail-oriented to join our team and support healthcare professionals in providing top-notch medical services to our community.SUMMARY______________________Responsible for care coordination of Medication Assisted Recovery patients. Facilitates communication between MedLink providers, accountability court counselors, recovery care organizations, and MAR patients.ESSENTIAL DUTIES AND RESPONSIBILITIES (include, but are not limited to, the following)Medication Assisted Recovery (MAR) CoordinationReview patients in the clinic daily, participating in patient assessment and preparation, including day-to-day program concerns, and ensuring education and counseling has been completed by providersEnrolling patients into the treatment program and scheduling initial assessmentSupporting the patient and provider in the program initiation, stabilization, and maintenance treatment proceduresAssisting members of the health care team in the plan of careAssisting the program provider in making referrals to community providers for counseling or higher levels of care when neededMaintaining therapeutic relationships with the patient and the providerCommunicates with providers, drug court counselors, clinical staff, and referral sources to coordinate care for MAR patients through the various levels of care.Care coordination including medication and treatment monitoringInsurance authorization and troubleshootingRelationship building and patient linkage to additional support (drug treatment services and mental health care)Relationship building and facilitation of ancillary servicesSharing information with other members of the health care team and evaluation team through chart documentation, interdisciplinary team meetings, and emailCoordinates MAR medication issues, including consent, authorizations, and administration of medication. Communicates with MAR Program Coordinator regarding such issues. Pre-Visit Planning:Working with the Provider, Practice Manager, Practice Site Supervisors, Front Office Assistants, and Clinical Staff to prepare for patients presenting to the office for MAR initiation and follow-up.If lab/diagnostic imaging or specialist referral is noted on the visit summary, obtains results if not in EMR. Obtains reports if reason for visit is noted as hospital or emergency department follow-up. For MAR enrolled patients:Obtains informed consent from patients prescribed by the providerReviews the medical record to determine care plan ordered by the providerProvides patient counseling regarding medications, barriers to care, drug screening, follow-up appointmentsIdentifies and links patients with community resources to facilitate referrals and respond to social service needs. Completes screenings for the provider as neededReviews treatment goals with patients. Provides relevant self-management support for enrolled patientsAssists patients with the process of determining eligibility, obtaining and maintaining pharmaceuticals General Duties and ResponsibilitiesEstablishes and maintains relationships with identified service providers and community resourcesDemonstrates excellence in both internal and external customer serviceUnderstands and effectively communicates HIPAA compliance, corporate compliance and client confidentialityEnsures compliance with local, state, and federal regulationsServes as a resource for center staff for MAR protocols and guidelinesAll other duties as assignedQUALIFICATIONS___________________________________To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Reads, speaks, understands and writes proficiently in English.Effectively communicates orally and in writing.Ability to effectively and professionally represent the organization.Requires working knowledge of MS Office products.Works independently and is self-directed.Requires excellent verbal and written communication skills.Knowledge of the Health Insurance Portability and Accountability Act (HIPAA)Ability to work in a team environment.Organizes, priorities, and coordinates multiple activities and tasks.Applies skills in employee relations.Remains calm and effective in high pressure and emergency situations.Proficiency in the use of Electronic Health Record Practice Management Software/Systems, Microsoft Office applications; Word, Excel, Power Point and Outlook.Thorough knowledge of community resources and needs assessment information.Ability to establish positive relationships with co-workers, professional staff and management.Sound interpersonal skills and the ability to interface with all levels of staff and management.Ability to establish and maintain relationships with employees, elected and other government officials, members of neighborhood organizations, social and medical professionals and the general public.EDUCATION and/or EXPERIENCE________________________________________Prior experience working with patients with substance use disorder or mental health diagnosis. Completion of Medication-Assisted Treatment Specialist certification or other similar certification preferred.
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