Adjuster

Adjuster

Salary

$53,456.00 - $56,264.00 Annually

Location

Albuquerque, NM

Job Type

Full Time

Job Number

2601149

Department

Finance & Admin Services

Division

FA-Claims - Workers Comp

Opening Date

06/15/2026

Closing Date

6/30/2026 11:59 PM Mountain

Bargaining Unit

MP

• Description
• Benefits
• Questions

Position Summary

Investigate, negotiate, adjust and settle a variety of claims filed against the City including workers compensation claims and/or general liability claims; apply knowledge of applicable laws and policies to determine disposition of claims and perform a variety of technical tasks relative to assigned areas of responsibility.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Essential and Supplemental Functions

ESSENTIAL FUNCTIONS: Essentialfunctions may include, but are not limited to the functions listed below. Mustbe able to perform the essential functions of the job with or without areasonable accommodation.

• Investigate workers compensation or general liability claims filed against the City for causation and compensability; determine liability and benefits as appropriate under applicable laws and policies.
• Contact claimants and obtain information regarding alleged damages; explain legal requirements for successfully maintaining a claim.
• Perform field investigations to determine exact facts and causes of loss; take statements or photos; draw diagrams.
• Review all medical reports on treatment activities; audit and approve medical invoices for payment; deny payment as appropriate.
• Coordinate with and assist other departments with insurance related questions pertaining to workers compensation or general liability.
• Effect recovery of settlement in assigned areas of responsibility; pursue subrogation recovery as warranted.
• Maintain records and develop reports concerning new or ongoing claims; prepare statistical reports as required.
• Establish and maintain a variety of claim review files and medical payment records; close files on computer when claim is settled.

SUPPLEMENTAL FUNCTIONS:

• Prepare claim review memos for presentation to claims review board as required.
• Participate in professional group meetings; stay abreast of new trends and innovations in assigned areas of claims responsibility.
• Perform related duties and responsibilities as required.

Minimum Education, Experience And Additional Requirements

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Associates degree from an accredited college or university in business, public administration, risk management or related field; and

Two (2) years experience in claims administration.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Drivers License, or the ability to obtain by date of hire.

Possession of a City Operators Permit (COP) within 6 months from date of hire.

Possession of a valid New Mexico Adjusters License and become bonded within six (6) months from date of hire.

Working Conditions

Environmental:

Office environment; some travel from site to site; exposure to computer screens.

Physical:

Essential and supplemental functions may require maintaining physical condition necessary for walking, standing and sitting for prolonged periods of time; may operate a motor vehicle; operate a computer.

Total Rewards. Total You.

The City of Albuquerque takes pride in offering our employees one of the most attractive Total Rewards packages in New Mexico. In addition to competitive salaries, the City provides benefit options for health, pharmacy, dental, vision, life, disability, and much more. The City also has pre-tax savings plans for healthcare, childcare, and parking. Employees participate in the state's public retirement system (PERA), with the City paying up to 75 percent of the employee's contribution. That's higher than any other contribution rate in the state of New Mexico!

Paid holidays? Check

Paid parental leave? Check

Paid birthdays off? Check

Vacation and sick leave starting Day 1? Check and check

Our people matter and we prioritize physical, mental, and financial wellbeing. With resources such as onsite and mobile medical clinics, an employee assistance program that encourages work-life balance, and tuition assistance and professional development pathways, the City is committed to equipping our employees with tools to better their lives and grow their careers while serving their community.

Total Rewards - City of Albuquerque

Fire Department

Albuquerque Police Department

01

Do you possess a valid New Mexico Drivers License, or have the ability to obtain by date of hire (attach a copy of your Drivers License)?

• Yes
• No

02

Select the highest level of successfully completed related education as identified by the minimum requirements (if applicable, attach supporting degree or transcripts).

• No High School Diploma
• High School Diploma or GED
• Non/degree accredited- Some College
• Associates
• Bachelors
• Masters
• Juris Doctorate
• Doctorate

03

Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.

• No experience
• 1 to less than 6 months
• 6 to less than 12 months
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years to less than 11 years
• 11 years to less than 12 years
• 12 years to less than 13 years
• 13 or more years

Required Question

Employer City of Albuquerque

Address 400 Marquette N.W.

Albuquerque, New Mexico, 87103

Phone 505 768-3700

Website http://CABQ.GOV