Admin Assistant (Bilingual in Mandarin/English) - Austin Street Senior Center

Position Summary: Performs general office duties, monitors contracts and data, and otherwise supports department head with clerical and administrative business details. Utilize NYC Aging Vive web-based program to input data, perform search, scan, and register new clients.

Principal Responsibilities:

• Type data into computer.
• Prepare written documentation as required by the professional staff.
• Register new members and enter new registration forms into Peerplace system.
• Assist with daily counting of center contributions.
• Maintain department records, reports, correspondence and other files as required.
• Prepare bi-weekly time sheets and quarterly reports for director’s review.
• Read and route incoming mail. Locate and attach appropriate file to correspondence to be answered by staff as assigned by Director.
• Compose and type routine correspondence.
• Prepare outgoing mail.
• Answer telephone and give information to callers or route call to appropriate party.  Place outgoing calls.
• Schedule appointments for staff.
• Greet visitors, ascertain nature of business, and directs visitors to appropriate person.
• Compile data and type statistical reports.
• Scan and copy correspondence or other printed matter.
• Participate in staff meetings on regularly scheduled basis.
• Perform other duties as needed or requested.
• Adhere to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.
• Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers.
• Adheres to the organization’s policy in regards to absenteeism and appearance.

 Salary Range: $19 - $21 per hour commensurate with experience

Job Competencies & Minimum Qualifications:

• Highschool diploma or related experience
• Monday - Friday 9:30AM - 3PM
• Two years related experience or equivalent combination of education and experience
• Experience in working with seniors preferred
• Computer knowledge is a must. Must be proficient in Word, XL and PowerPoint
• Problem solving abilities while multi-tasking; ability to exercise sound judgment
• Excellent verbal and written communication skills
• Excellent customer service and organizational skills

Working Conditions/Physical Demand:

• Business office environment with phone and computer use.
• Must frequently lift and/or move up to 25 pounds and occasionally lift and /or move up to 100 pounds.