Health Advocates Network is currently seeking a Computer Support Specialist to work at a facility in Albany, NY. These are registry positions with our company.
Pay Rate: $18 / hour
*W2
Shift details:
1. Minimum Candidate Qualifications:
The candidate must have a minimum of:
a. Proof of eligibility to work in NYS.
b. Three (3) years of customer service experience
2. Job Description and Required Services:
Duties include, but are not limited to, the following:
Search computer records/databases and interpret them in connection with inquiries
Evaluate documentation submitted in connection with inquiries and provide solutions
Draft accurate and professional emails in response to inquiries
Respond to inquiries in a prompt and courteous manner
Work in a high-volume, fast-paced environment
Have a keen attention to detail
Notes:
*Telecommuting may be allowed at the discretion of the hiring manager.
*The Department does not provide parking, but the office is accessible by mass transit.
3. Submission Requirements:
Candidates that meet the mandatory minimum qualifications and are interested in this position must submit the following:
a. Resume
Benefits:
-Medical
-Dental
-Vision
-Term Life
-Short-Term Disability Coverage
-401K
If interested, please apply through this job post. You may fax a copy of your most recent resume to 877-858-623. If you have any questions, please feel free to call at (800) 928-5561 and ask to speak with Robert (Monday-Friday 8:30 AM-5:00 PM PST).