Admin Coordinator

As our Administrative Coordinator, you will coordinate administrative functions for the department, support the Manager/Supervisor by ensuring that the day-to-day operations and activities of the department run smoothly, work as a member of the team to meet the needs of the patients and the practice; and participate in special projects.

• Coordinate daily administrative operations and serve as primary contact for patient-related administrative matters
• Greet patients and visitors, manage check-in/check-out processes, and maintain electronic scheduling systems

• Review and process patient forms, obtain signatures, and accurately enter/update information in computer systems
• Schedule patient appointments using computerized systems, matching provider and patient availability while meeting preferences and facility requirements
• Communicate appointment information, changes, and cancellations to patients and providers in a timely manner
• Monitor patient flow and proactively resolve registration and service issues to ensure efficient patient experience
• Process referrals and manage prior authorizations for medications and procedures as applicable

• High School Diploma or equivalent required; college degree preferred.
• Minimum 2-3 years of clerical, administrative or service experience in hospital or medical outpatient setting.
• Knowledge of medical terminology and HIPAA guidelines strongly preferred.
• Knowledge of electronic medical record, registration and billing systems preferred.
• Bilingual as mandated by patient demographics of practice.