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Skills
Administrative Skillsunmatched
Billingunmatched
Calendar Managementunmatched
Claims Processingunmatched
Communication Skillsunmatched
Computer Softwareunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Data Qualityunmatched
Detail Orientedunmatched
Documentationunmatched
Interpersonal Skillsunmatched
Inventory Managementunmatched
Medicationsunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Office Equipmentunmatched
Organizational Skillsunmatched
Patient Admissionsunmatched
Patient Assessmentunmatched
Payment Processingunmatched
Presentation/Verbal Skillsunmatched
Records Managementunmatched
Sales Managementunmatched
Team Playerunmatched
Telephone Skillsunmatched
Veterinary Medicineunmatched
Writing Skillsunmatched
Description
Immediately hiring a friendly, organized, and dedicated Front Desk Receptionist for a very busy Pet Clinic on the northeast side of San Antonio. This is a customer-facing role where you will be the first point of contact for our clients and their pets, ensuring a welcoming environment and delivering exceptional customer service. Must love ALL animals!
Pay is $14-$15/hr. based on experience
Shift is Mon-Fri 7am-6pm (open to close) & Sat 7am-1pm
Duties:
Greet clients and their pets in a warm, friendly, and professional manner.
Answer phone calls, schedule appointments, and handle inquiries related to services, treatments, and clinic hours.
Manage client records, ensuring all information is accurate and up-to-date.
Process patient intake forms and collect client information.
Check in patients for appointments and prepare necessary documentation for the veterinary team.
Coordinate communication between clients and veterinary staff, ensuring smooth operations.
Assist with billing, payment processing, and handling insurance claims as needed.
Maintain the front desk area, ensuring it is clean, organized, and well-stocked with necessary supplies.
Help manage inventory for office supplies, pet medications, and pet products.
Ensure that clients are informed of any delays, cancellations, or updates to their appointments.
Provide compassionate care and attention to pets while they are waiting.
Assist with other administrative tasks and special projects as needed.
Requirements:
Must love all animals.
Previous experience as a receptionist/front desk in a busy environment.
Proficient multi-tasking and filing.
Strong communication skills, both verbal and written.
Ability to handle multiple tasks in a fast-paced environment.
Detail-oriented with strong organizational skills.
Comfortable working with animals and pet owners.
Proficient in using office equipment and basic computer software (Microsoft Office, scheduling software, etc.)
Ability to stay calm and professional during stressful or emergency situations.
Team player with a positive attitude and willingness to learn.