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Admin Specialist

eTeam Inc.

Hillsborough, NC

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JOB DETAILS
SKILLS
Budget Management, Budgeting, Coaching, Conference Management, Conflict Resolution, Continuous Improvement, Corrective Action, Customer Relations, Customer Satisfaction, Customer Support/Service, Data Collection, Expense Tracking, Financial Management, Financial Statements, Insurance, Interpersonal Skills, Management of Information Systems/Technology (MIS), Medical Record System, Microsoft Office, Microsoft Product Family, Needs Assessment, Outpatient Care, People Management, Performance Management, Physical Therapy, Problem Solving Skills, Reconciliation, Reporting Skills, Resolve Customer Issues, Seminars, Spreadsheets, Strategic Planning, Writing Skills
LOCATION
Hillsborough, NC
POSTED
4 days ago
Role overview:
  • Job Title: Admin Specialist
  • Location: Hillsborough, NC 27278 (On Site)
  • Duration: Temp-to-Perm Role
  • Note: Prior experience in physical therapy, rehabilitation, or outpatient clinic settings " Familiarity with insurance payor requirements " Experience with EHR or practice management systems
Job Summary:
-Assisting in developing budgets, monitoring expenditures, and reconciling financial statements.
-Investigating discrepancies and processing corrective actions.
-Coordinating and completing special projects independently or in cooperation with other groups as assigned.
-Determines administrative needs and making arrangements for conferences, meetings, seminars or other related activities.
-Extracting and compiling data from written sources, individuals, and/or databases and providing interpretation.
-Managing departmental information systems.
-Preparing complex databases, reports, charts, graphs, spreadsheets at designated intervals as requested.
-Composing formal correspondence and documents for internal or external circulation.
-Serving as point person for all complex customer service and administrative issues. Interpreting and communicating policies/procedures to other parties based on knowledge of the organization and departmental guidelines.
-Routinely providing guidance and direction to lower-level staff.
-Assists with screening applications and conducting initial interviews of entry-level staff as needed.
-Investigate patient and provider complaints and provide reports with root causes and service recovery.

Required Skills & Experience:
-Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers.
-Demonstrates the ability to resolve customer problems.
-Technical expertise: understands the technical aspects of one s job.
-Effectively uses Microsoft office products in order to produce reports and documents.
-Demonstrates the ability to learn and master the scheduling system as appropriate.
-Coachability: Receptive to feedback, willing to learn and embraces continuous improvement.
-Accountability: Manages performance to meet expected results.
-Works to meet the internal/external customer requirements.
-Fiscal responsibility: Understands the insurance process and seeks to make the best decision/referral in the interest of the customer.
-Understands the relationship of the budget and resources to the strategic plan.
-Coaching: Shares information, advice and suggestions to help others to be more successful.
-Provides appropriate support and acts as a resource depending on the situation and capabilities of the employee.
-Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
-Finds agreement on issues and follows through on implementation.
-Solving Problems: Uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

About the Company

e

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1998
WEBSITE
www.eteaminc.com

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