Administration Coordinator

Administration Coordinator

Olathe, Kansas

Why DH Pace?

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

DH Pace Company, Inc.

Aspires to hire a full time Administration Coordinator at our office in Olathe, Kansas. This is a great opportunity for a detail oriented, organized individual to join a team of dedicated professionals. This role will perform billing functions as well as other administrative and customer service job responsibilities. Job seekers with experience in billing, administrative work, finance, and accounts payable would excel in this position.

Job Responsibilities:

• Provide general administrative support in daily office functions.
• Create and manage customer invoices meeting daily and monthly goals.
• Answer customer calls and emails and enter daily service requests.
• Receive and process check and credit card payments.
• Set up and maintain customer account information.
• Create and implement team building and community outreach activities.
• Perform monthly credit card reconciliations.
• Upload contract documents to company website for review and final agreement.
• Contract liaison between customers and staff to ensure documents are submitted w/all signatures and deadlines are met.
• Ensures excellent customer service through fast and accurate processing of service, communication, and coordinating with other departments to resolve inquiries.
• Complete a variety of complex billing duties, including special billing requirements, lien waivers, and National Accounts billing to ensure customers are invoiced timely and accurately.
• Assist in processing customer invoices through web portals.
• Review and analyze monthly reports, identify potential errors and trends, and research for resolution.
• Track jobs for billing balance and monthly cutoff billing dates, to ensure deadlines are met.
• Collaborate with Operations team to resolve any billing matters.
• Ability to work overtime as required.
• Other duties as assigned.

Job Requirements:

• Expert attention to detail and great customer service skills.
• Comfortable working independently and with a team.
• Prioritize tasks and possess strong analytical skills.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Strong Microsoft Office and computer skills.
• Excellent communication skills.
• Billing experience (preferred) and AR/AP experience

What We Offer:

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities