Administration - Interviewer, Ins Risk - 6

Summary:
The primary purpose of this position is to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies.

Duties and responsibilities:
Place outbound calls to contact life insurance applicants. Complete interview with applicant or leave a message for a return call
Gather medical, financial, occupational, and avocation histories during interview.
Review and edit information collection during the interview for quality assurance purposes.
Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls. log call attempts, document information with orders as necessary and record call results.
Learn the specific requirements stipulated by each client company.
Respond to the needs and request of clients, staff and management in a professional and expedited manner.
Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings.
Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all of the duties and responsibilities, but rather a general description of work performed by the position.

Education:
HS diploma or equivalent

Bilingual Candidates are Required for this Position - Please indicate their experience clearly on their submission. Recruiting in Missouri, South Texas (Houston), and Florida  (Bilingual Candidates Only) Schedule is 10 am – 7 pm (central) Training will be on same schedule. To help your team prepare for sourcing, we wanted to share a few key updates to our requirements and process for this upcoming cohort: Work from Home: These positions will be 100% remote, which includes all training. Schedules: Outlined on each request, along with training schedule. Schedule Change: Please note that these team members will begin a Saturday rotation approximately 30 days after completing their training. New Prerequisites: Candidates must have a medical terminology background. They also need to be highly proficient with Outlook and Microsoft Teams, and comfortable navigating technology. Interview Process: We will be conducting interviews this round, which will last between 45 minutes and 1 hour.

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