Administration - Interviewer, Ins Risk

Job: Insurance Interviewer
Duration: 3 Months 
Location: Lees Summit, MO 64063 (Remote)
Shift: 9 am - 6 pm central time, Saturday hours are 8 am - 4:30 pm central time
Training will be on a 10 - 7 schedule
rotating Saturday schedule with 1 Saturday every 4 weeks beginning approximately 30 days after completion of training


Summary:
The primary purpose of this position is to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies.

Duties and responsibilities:
Place outbound calls to contact life insurance applicants. Complete interview with applicant or leave a message for a return call
Gather medical, financial, occupational, and avocation histories during interview.
Review and edit information collection during the interview for quality assurance purposes.
Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls. log call attempts, document information with orders as necessary and record call results.
Learn the specific requirements stipulated by each client company.
Respond to the needs and request of clients, staff and management in a professional and expedited manner.
Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings.
Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all of the duties and responsibilities, but rather a general description of work performed by the position.
Education:
HS diploma or equivalent
Additional Job Details:
Recruiting in Missouri, South Texas (Houston), and Florida
Schedule is 9am - 6pm (central)
Training will be on 10am - 7pm CST
To help your team prepare for sourcing, we wanted to share a few key updates to our requirements and process for this upcoming cohort:
Work from Home: These positions will be 100% remote, which includes all training.
Schedules: Outlined on each request, along with training schedule.
Schedule Change: Please note that these team members will begin a Saturday rotation approximately 30 days after completing their training.
New Prerequisites: Candidates must have a medical terminology background. They also need to be highly proficient with Outlook and Microsoft Teams, and comfortable navigating technology.
Interview Process: We will be conducting interviews this round, which will last between 45 minutes and 1 hour.

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Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.