Administrative Analyst Learning and Development

Administrative Analyst Learning and Development

Salary

$70,304.00 - $102,440.00 Annually

Location

810 Mission Avenue, Oceanside, CA

Job Type

Full-time

Job Number

FY2027-00021

Department

General Services Division

Opening Date

09/24/2026

Closing Date

9/29/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Description

Under general direction from the Director of Learning and Development, the Administrative Analyst - Learning and Development performs a variety of complex administrative support tasks in support of the Learning and Development Department.

Distinguishing Characteristics

This position is distinguished as an intermediate-level position that exercises judgment within guidelines and to independently provide management with the expertise necessary to identify, evaluate, and resolve administrative problems. Additionally, this position requires direct interaction with members of all departments at the District. They must have excellent interpersonal skills, with an emphasis on strong written and oral communication skills, to achieve successful results working closely with internal and external customers.

Supervision Received and Exercised

This person reports to the Director of Learning and Development and receives information from and/or professional staff within their Division/Department. They exercise no direct supervisory authority but are required to collaborate with all District personnel. Further, this position is expected to participate in the sharing of expert knowledge and as a vital member of various project teams that may be instituted.

Working Conditions

Normal working conditions for this position are in both an office and field setting. Business travel may be required periodically between District sites, consultants' facilities, and other locations as required.

Examples of Duties

Essential Functions:

Duties include, but are not limited to, the following:

• Performs a wide range of technical, analytical, and general administrative duties.
• Coordinates, implements, and monitors assigned tasks and projects within assigned area of responsibility; performs research and analysis of new programs, services, policies, and procedures; prepares and presents reports.
• Identifies and communicates opportunities for process and quality improvements, providing feedback on suggested enhancements.
• Collaborates with training, human resources, and departmental staff as appropriate regarding training needs and opportunities for the expansion of talent development within the organization.
• Responsible for supporting the department with development of curriculum, training content, and learning modules as well as assigning learners to courses, uploading course materials into the Learning Management System, and tracking training participation and completion aligned to business needs including mandatory compliance training and initiatives.
• Develops and updates standardized tools and reporting, audits and reports out regularly, monitors to ensure ongoing access to learning information across the organization, generates standard and custom reports.
• Manages tracking of course revisions and history.
• Serves as point of escalation for support issues, which may include interaction and/or coordination with NCTD IT staff, the LMS vendor, and other vendor support services.
• Updates policies, procedures, and manuals as directed.
• Coordinates department responses to audits, Public Records Act requests, and other requests as needed under direction of the Director of Learning and Development.
• Gathers, organizes, and analyzes information, arrive at sound conclusions, and synthesize concepts.
• Prepares and maintains accurate records, files, and databases for electronic and manual file systems according to compliance requirements.
• Acts as a department resource including but not limited to assisting with PowerPoint presentations, Excel spreadsheets and charts/graphs, and various computer program applications.
• Performs other related duties as assigned.

Qualifications

Education/Experience

• Bachelor's Degree in organization development, business administration, management, public administration, information technology or a related field.
• Minimum of three (3) years directly relevant experience, preferably in the public sector, transportation, engineering, and construction industry.
• Experience as a Learning Management System Administrator or super-user highly desired.

A combination of experience/skills and education to fulfill the requisite knowledge, skills and abilities for this position may be considered.

Licenses/Certifications

• Possession of and the ability to maintain a California driver's license, Class C, with less than 6 points in the preceding 36 month period, and no DUIs in the prior 7 years.
• Maintain compliance with the District's policy regarding Conflict of Interest and Ethics.
• Must be able to obtain and maintain annual access to the Marine Corps Camp Pendleton Base.

Supplemental Information

General Requirements

• Strong knowledge of technical skills including troubleshooting, and understanding of directory, file structures, and systems
• Ability to work effectively under pressure, multi-task, and organize workflow to deliver high-quality products within established deadlines.
• Ability to review documents for grammar, spelling, and style and ensure that written material is clear, consistent, complete, grammatically correct, and accessible.
• Ability to troubleshoot and resolve technical issues.
• Exceptional relationship-building skills to deal effectively with individuals at all levels of responsibility and authority, and a variety of constituent groups including management, agencies and vendors.
• Exceptional written and oral communication skills.
• Demonstrated proficiency with report writing and presentation development.
• Demonstrated above-average proficiency in computer software programs, particularly the Microsoft Office Suite.
• Familiarity with electronic record keeping systems and/or databases.

Physical Requirements

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must possess the ability to use the phone and computer for extended periods, manual dexterity to complete clerical functions and work with office equipment and lift equipment up to 25 pounds. The employee must be able to hear, see, and communicate verbally to exchange information. The employee must be able to physically travel between District locations and other destinations, work in evenings when required, work in hazardous conditions, and negotiate a variety of different and irregular terrain as is typical along a railway right of way. The employee may be subject to fumes, odors, dusts, gases, chemicals. The employee must be able to walk, climb, balance, bend, carry, push, reach, sit, and stand.

Machines / Tools / Equipment

• Ability to operate a personal computer and Microsoft Office Suite programs.
• Ability to operate standard office equipment, including a copy machine, and telephone.

Application Information:

All applicants must complete and submit an online application at www.gonctd.com/careers.

A job offer is contingent upon the successful completion of a pre-employment drug screen and background check.

NCTD is an Equal Opportunity Employer. NCTD will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if NCTD is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.

Retirement: NCTD participates in the CalPERS retirement program with a benefit formula of 1.5% @ 65 for PEPRA new members. Benefits are calculated based on your age at retirement, the number of years of service credit with CalPERS and the average of your monthly compensation over the past 36 months (36 months average highest hourly pay rate).

457(b) Deferred Compensation Plan: NCTD offers a Voluntary Deferred Compensation Savings Plan through VOYA Financial Services. Employees are eligible to enroll any time after the date of hire. The plan allows you to contribute pre-tax and/or post-tax dollars into selected funds of your choice. The plan also allows you to:

• Contribute up to amount specified annually by the IRS
• Catch-up plan for those 50+ of up to amount specified annually by the IRS
• Is portable, can be rolled over into another qualified retirement plan
• Employer match into a 401(a) account (50% up to 8% of employee compensation; Max NCTD contribution of 4%)

Medical Insurance: NCTD offers a rich variety of HMO and PPO plans to choose from and contributes towards your monthly medical premiums, if the coverage you select costs more than the amount NCTD contributes, then payroll deductions will be withheld on a pre-tax basis.

Dental Insurance: NCTD offers two different dental plans for employees and their eligible dependents (HMO and PPO) from a reliable dental insurance provider. Human Resources can provide information regarding annual insurance provider and available plans. Both plans are part of NCTD's cafeteria plan (pre-tax payroll deductions for monthly premiums).

Vision Insurance: NCTD offers vision services for employees and their eligible dependents through a reliable vision insurance provider. Human Resources can provide information regarding annual insurance provider and available plan. The plan is part of NCTD's cafeteria plan (pre-tax payroll deductions for monthly premiums).

The benefits include:

• $10.00 co-pay for Annual Exam
• No charge for standard lenses every 12 months
• $125 retail allowance for frames every 2 years; OR $125 toward the contact lens.

Life Insurance: NCTD cares for its employees, and thus provides at no cost to the employee group life insurance in the amount of $50,000 (coverage includes Accidental Death and Dismemberment and Accelerated Death benefits). Additional life insurance is available for you and your eligible dependents at your expense. * Tax reporting is required for any amounts over $50,000, per IRS guidelines. Supplemental life insurance coverage premiums are deducted on a post-tax basis.

Long Term Disability Insurance: NCTD offers voluntary Long-Term Disability (LTD) insurance. You may elect units of $100 up to 60% of your hourly wage to a maximum of $6,000/month. Deductions are post-tax, coverage 24/7, limitations or exclusions, and benefits are payable to age 65 or for two years (whichever is longer).

Flexible Spending Account Plan: NCTD offers two core FSA plans and two Commuter plans. Health Care and Dependent Care plans are "Use It OR Lose It" calendar year plans (Jan. 1st - Dec. 31st). The Commuter Transit and Parking plans do not have a "use it or lose it" policy. Plans are as follows:

• Health Care Spending Account:

• May contribute up to amount specified annually by the IRS

• Dependent Care Spending Account:

• May contribute up to amount specified annually by the IRS (including limitations if married)

• Commuter Transit Accounts:

• May contribute up to amount specified annually by the IRS

Disability Insurance: Employees contribute to California State Disability Insurance (SDI). The current contribution rate is 1.1% of earnings and is totally paid by the employee. After the 7-day waiting period, SDI pays a percentage of employee's salary up to a maximum of $1,540.00per week, for up to 52 weeks. SDI may be coordinated with Paid Time Off (PTO).

Accident Insurance: NCTD offers voluntary accident insurance. You may elect coverage for you and your dependents for a flat monthly rate. Deductions are post-tax.

Critical Illness Insurance: NTD offers voluntary Critical Illness insurance. You may elect coverage up to $10,000 in increments of $2,500, for you and between $2,500 - $5,000 for your dependents, not to exceed 50% of coverage amount. Deductions are post-tax.

Administrative Holidays: NCTD recognizes 10 paid holidays per year: New Year's Day, Martin Luther King Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans' Day, Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

PTO (Paid Time Off): All NCTD Regular, Probationary, and Limited-Term employees shall receive Paid Time Off (PTO). PTO shall be taken at reasonable times approved by the employee's supervisor.

PTO shall be earned equally in each pay period during the year in accordance with the following schedule, based on the number of years of NCTD service completed:

• Tier 1: 0.00-1.99 Years of Service-120 Hours Per Year
• Tier 2: 2.00-4.99 Years of Service-184Hours Per Year
• Tier 3: 5.00-7.99 Years of Service-240Hours Per Year
• Tier 4: 8.00-19.99 Years of Service-272Hours Per Year
• Tier 5: 20.00 Years of Service-280Hours Per Year

Transportation Passes: All NCTD employees receive an identification "PRONTO Card" which can be used to ride the following NCTD/MTS transit services (BREEZE, FLEX, SPRINTER, COASTER, MTS Bus, Trolley) at no charge. Eligible family members also receive a pass for NCTD public transportation at no charge (paratransit excluded).

Bereavement Leave: NCTD offers paid bereavement leave.

Employee Assistance Plan:The EAP offers assistance in areas such as:

• Emotional Support
• Work/Life Balance
• Family Care

Please contact Human Resources should you have any questions regarding NCTD Benefits.

01

Do you have bachelor's degree in organization development, business administration, management, public administration, information technology or a related field?

• Yes
• No

02

Do you have a minimum of three (3) years directly relevant experience, preferably in the public sector, transportation, engineering, and construction industry?

• Yes
• No

03

Do you have experience as a Learning Management System Administrator or super-user?

• Yes
• No

Required Question

Employer North County Transit District

Address 810 Mission Avenue

Oceanside, California, 92054

Website http://www.gonctd.com/