Administrative Assistant 1 (NY HELPS)

Your browser does not support iFrames

Skip to Content

• Home
• How to Get a State Job
• FAQs
• Vacancies
• Search Vacancies
• Other State Listings

Helpful Links

• Exam Announcements for the General Public
• Explore Opportunities
• Workers with Disabilities Program
• Reinstatement
• Salary Schedules
• Unions/Units
• Training and Development

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.

Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.

Review Vacancy

Date Posted 05/28/26

Applications Due06/11/26

Vacancy ID216944

• Basics
• Schedule
• Location
• Job Specifics
• How to Apply

NY HELPYes

AgencyTaxation & Finance, State

TitleAdministrative Assistant 1 (NY HELPS)

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade11

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $47695 to $58447 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address 299 Old Niskayuna Road (Wade Road)

City Latham

StateNY

Zip Code12110

Duties Description • Assist in answering and screening telephone calls for main and Disclosure phone lines and direct to proper staff; take phone messages that include all pertinent information to enable staff to be prepared when returning the call.

• Prepare, review and process various personnel forms.
• Act as a liaison for online performance evaluation, personnel, and benefit questions.
• Prepare posting notices for items to be filled.
• Canvass civil service lists and properly record responses.
• Prepare equipment requests for new employees.
• Enter and retrieve data using various computer systems and applications.
• Perform office support duties as directed by supervisor such as preparing correspondence, photocopying, scanning, filing, and assisting with routine clerical functions.
• Open and distribute incoming mail.
• Type and proofread from handwritten and printed material, memoranda, correspondence and reports; typing should be accurate and edited to ensure proper spelling, grammar and punctuation usage.
• Schedule meetings, secure locations for conference rooms, and arrange for visitors as needed.
• Communicate effectively orally and in writing.
• Operate office equipment such as printers, photocopiers and scanners.
• Purchase/requisition functions, including gathering requests from staff for office supplies, etc., research price and availability, reconcile P-Card transactions at month end.
• Maintain records inventory in C Cage in basement; fulfill requests for records retrieval from C Cage; work with Files Management and OSB staff to transfer records between Wade Road and Campus.
• Follow Department rules and division procedures and policies including the Code of Conduct, ethics practices, security and confidentiality rules.
• Adhere to the Department's time and attendance rules and regulations.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited

Placement Statewide Program (NY HELPS). For the duration of

the NY HELPS Program; this title maybe filled via a permanent

non-competitive appointment, which means no examination is

required but all candidates must meet the minimum

qualifications of the title for which they apply. At a future date

(within one year of permanent appointment), itis expected

employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

PROMOTION MINIMUM QUALIFICATIONS: One year of

permanent service as an Office Assistant 2 (Keyboarding).

NON-COMPETITIVE MINIMUM QUALIFICATIONS:

Administrative Assistant Trainee 1: Six months of experience in

administrative support, which includes use of office software

(e.g., email, word processing), provision of customer service,

business writing, and/or office administration.

Administrative Assistant Trainee 2: One year of experience in

administrative support, which includes use of office software

(e.g., email, word processing), provision of customer service,

business writing, and/or office administration.

Administrative Assistant 1: Two years of experience in

administrative support, which includes use of office software

(e.g., email, word processing), provision of customer service,

business writing, and/or office administration.

Note: Advanced placement in a traineeship is at the discretion of the hiring agency.

Substitution: Certification (e.g., IAAP Certified Administrative

Professional) or associate degree in office administration,

secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.

COMPETITIVE MINIMUM QUALIFICATIONS:

Current NYS employee eligible for transfer in accordance with Civil Service Laws, Rules, and Regulations

OR

Reachable on the appropriate eligible list for this title and location.

Acceptable proof of degree for US accredited schools: unofficial transcripts or

diploma showing ALL of the following information:

Your name

School name

Degree was earned/awarded/conferred

Degree concentration/ major

Date degree was earned

Degrees earned from schools outside the United States:

You must provide an evaluation from one of the approved evaluators listed here: https://www.cs.ny.gov/jobseeker/degrees.cfm

Additional Comments • Assist in answering and screening telephone calls for main and Disclosure phone lines and direct to proper staff; take phone messages that include all pertinent information to enable staff to be prepared when returning the call.

• Prepare, review and process various personnel forms.
• Act as a liaison for online performance evaluation, personnel, and benefit questions.
• Prepare posting notices for items to be filled.
• Canvass civil service lists and properly record responses.
• Prepare equipment requests for new employees.
• Enter and retrieve data using various computer systems and applications.
• Perform office support duties as directed by supervisor such as preparing correspondence, photocopying, scanning, filing, and assisting with routine clerical functions.
• Open and distribute incoming mail.
• Type and proofread from handwritten and printed material, memoranda, correspondence and reports; typing should be accurate and edited to ensure proper spelling, grammar and punctuation usage.
• Schedule meetings, secure locations for conference rooms, and arrange for visitors as needed.
• Communicate effectively orally and in writing.
• Operate office equipment such as printers, photocopiers and scanners.
• Purchase/requisition functions, including gathering requests from staff for office supplies, etc., research price and availability, reconcile P-Card transactions at month end.
• Maintain records inventory in C Cage in basement; fulfill requests for records retrieval from C Cage; work with Files Management and OSB staff to transfer records between Wade Road and Campus.
• Follow Department rules and division procedures and policies including the Code of Conduct, ethics practices, security and confidentiality rules.
• Adhere to the Department's time and attendance rules and regulations.

Some positions may require additional credentials or a background check to verify your identity.

Name Antonietta Belott

Telephone

Fax

Email Address External.Application@tax.ny.gov

Address

Street W. A. Harriman State Office Campus Building 9, Room 256 Building 9, Room 256

City Albany

State NY

Zip Code 12227

Notes on ApplyingQualified candidates should copy the below web address into

your browser to complete the online application for the

Department of Tax and Finance. Within the application you will

attach your resume, and cover letter.

https://www7b.tax.ny.gov/HELP/gateway/HELP.home

You may be contacted to provide your full Social Security

Number for verification.

Printable Version

Become an Organ Donor - Enroll Today

FAQs • Workers with Disabilities (55b/c) • Civil Service Exams

State Agencies: Department of Civil Service • Office of the State Comptroller

OER Link: Employee Unions and Bargaining Units

Exam announcements • General Information about NYS Government

2026 NYS Department of Civil Service

StateJobsNY 2026 NYS Department of Civil Service

Accuracy • Privacy • Accessibility • Contact

Your browser does not support iFrames