Role Overview
The Receptionist/EA is the primary face and voice of the organization, managing the front office experience while ensuring seamless calendar, travel, and communication support for executives.
Key Responsibilities:
Reception & Front Office Duties
Guest Relations: Greet clients, visitors, and vendors warmly, ensuring a professional and welcoming front-office environment.
Communications: Answer, screen, and direct incoming emails and visitor request.
Mail & Deliveries: Receive, sort, and distribute daily mail, packages, and courier deliveries, and manage outgoing shipments.
Facility Presentation: Keep the reception and lobby areas clean, organized, and stocked with necessary materials.
Security: Monitor visitor access, issue visitor badges, and follow building safety protocols.
Executive Assistant & Administrative Duties
Calendar Management: Maintain complex schedules and coordinate appointments or meetings for executives.
Travel Coordination: Book domestic and international travel arrangements, itineraries, and accommodations.
Meeting Preparation: Reserve conference rooms, set up boardrooms, prepare materials or presentations, and provide refreshments for guests.
Cross-Functional Support: Handle ad-hoc administrative projects or back up other operational staff as needed
Qualifications & Skills
Experience: 1 3 years of experience in front-desk administration, customer service, or junior executive support.
Communication: Exceptional verbal and written communication skills with a polished, professional demeanor.
Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Organization: Strong ability to multitask, prioritize competing requests, and maintain strict confidentiality regarding executive matters