About Us
Founded in 1989, Arapahoe Fire Protection is a leading fire protection company with offices in Aurora, Colorado Springs, and Wheat Ridge Colorado. We are seeking candidates who are looking for a company that they can growth with. We are a family-owned company who values its employees and is looking for future leaders in our business.
Position Summary
As an Administrative Assistant, you will play a critical role in the financial health of our organization by ensuring accurate and timely billing, assisting with collections, and maintaining strong relationships with internal and external stakeholders. You will bring a customer-first mindset, excellent attention to detail, and a proactive approach to resolving billing discrepancies and outstanding balances.
Key Responsibilities
- Work closely with collection manager to assist in collections via telephone/email.
- Gain an understanding and utilization of Sage Intacct for booking contracts, preparing pay applications, and locating invoices to provide customers for collection purposes.
- Review incoming service calls and customer accounts to confirm their account status is in good standing.
- Receive and coordinate incoming calls via phone/email as needed.
- Identify and manage COD clients.
- Take payments as needed.
- Provide Invoices to customers who are not in good standing and obtain payment information.
- Manage accounts receivables inquiries via telephone/email.
- Assist with projects and other tasks as required.
- Receive and coordinate incoming calls via phone/email as needed.
- Prepare work orders for invoicing /audit open work orders as needed.
Qualifications
Required:
- 2 years of administrative experience (accounts receivable or collections a plus).
- Strong customer service skills.
- High attention to detail and strong organizational abilities.
- Strong Excel skills (pivot tables, VLOOKUPs, data analysis).
- Excellent communication and interpersonal skills.
- Ability to work M-F 8am-5pm.
- Sage Intacct experience a plus.
Why Join Us?
- Competitive Compensation: Hourly pay range of $22-28/hour, depending on experience.
- Benefits Package: Health, dental, vision, 401(k) with match, PTO, holidays.
- Career Growth: Opportunities for professional development and advancement within the accounting team.
- Culture: Be part of a supportive and inclusive team in a company that values integrity, innovation, and employee wellbeing.
- Denver Lifestyle: Work in one of the fastest-growing cities in the country with access to the Rocky Mountains, vibrant culture, and year-round activities.
Arapahoe Fire is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.