Administrative Assistant

DREAMSCAPES LAWN MAINTENANCE CO INC

Acworth, GA

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JOB DETAILS

SALARY

SKILLS

Administrative Skills, Billing, Calendar Management, Communication Skills, Computer Skills, Credit and Collections, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, English Language, Intuit Quickbooks, Meeting Minutes, Multitasking, Organizational Skills, Past Due Accounts, Plan Meetings, Problem Solving Skills, Reconciliation, Rock Mechanics, Sales Support, Spanish Language, Team Player, Telephone Skills, Time Management, Writing Skills

LOCATION

Acworth, GA

POSTED

30+ days ago

Administrative Assistant (Billing & Customer Support)

Location: Acworth, GA (In-Office)
Hours: Monday – Friday, 8:00 AM – 5:00 PM
Pay: $20/hour

Position Overview

We are seeking a reliable and detail-oriented Administrative Assistant to support our daily office operations. This role is essential in keeping our billing, customer communication, and internal processes running smoothly. The ideal candidate is organized, professional, and comfortable handling both financial tasks and customer interactions.

Key Responsibilities

Billing & Accounts

Send invoices accurately and in a timely manner
Monitor customer accounts and track outstanding balances
Perform collections and follow up on past-due invoices professionally
Assist with billing questions and resolve discrepancies
Answer phone calls and emails.

Customer Support

Communicate with customers regarding account issues, scheduling, and services
Handle customer concerns with professionalism and problem-solving skills
Provide a positive and helpful experience for all clients

Scheduling & Office Support

Schedule customers for services and coordinate appointments
Assist with day-to-day office operations and administrative tasks
Support rock yard sales and customer inquiries as needed

Qualifications

Fluent in English and Spanish
Experience with billing, Quickbooks, invoicing, or collections
Strong communication and customer service skills
Highly organized with strong attention to detail
Comfortable handling multiple tasks and priorities
Proficient with computers and basic office software
Previous administrative or office experience preferred

What We’re Looking For

Dependable and punctual
Professional and confident when speaking with customers
Strong problem-solving mindset
Ability to work independently and as part of a team

Responsibilities

Answer incoming phone calls
Schedule appointments and maintain a calendar
Organize meetings and take accurate minutes
Write emails, memos, and letters and distribute them appropriately
Contribute to company reports
Maintain an organized filing system
Develop, update, and maintain relevant office procedures
Assist administration when needed

About the Company

DREAMSCAPES LAWN MAINTENANCE CO INC

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