R&K Technologies is currently searching for a full-time Administrative Assistant to perform a wide variety of office support and administrative functions in support of the assigned departments.
For over 30 years, R&K Technologies has been a trusted, family-owned provider of print and document technology solutions. We deliver a personalized experience with the depth and reliability of a national partner — without the complexity of corporate ownership or private equity agendas.
What can we offer YOU?
Health Insurance- 50% paid by employer
Dental and Vision Insurance
Simple IRA- employer matches 3%
Accruable Paid Time Off
Voluntary benefits available
Full-time, 35 hours per week, Monday-Friday 8am-4pm
Qualifications:
High School Diploma (GED) required; Bachelor’s Degree preferred
3-5 years of customer service or sales support experience or equivalent combination of education and experience preferred
Experience ordering through UPS and FedEx
Ability to read, analyze, and interpret documents
Personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
Ability to respond to common inquiries or complaints from customers, or members of the business community
Must be able to communicate clearly in both written and oral communication with supervisors, clients, staff, vendors, etc.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Experience in a CRM database management, Microsoft Office Suite, and QuickBooks knowledge preferred
Responsibilities:
Take phone orders for consumables and services calls
Communicate with customers, employees, and other individuals to answer questions, or explain information, and address complaints
Perform a variety of administrative duties, such as generating and distributing memos, letters, spreadsheets, forms, and faxes, and sorting and distributing incoming mail
Learn to operate wide-format printing equipment to fulfill walk-in and email orders of blueprints and other requests
Set up and maintain filing systems
Consumable inventory and ordering
Maintain customer databases through Eautomate
Communicate verbally and in writing to answer inquiries and provide information to customers and staff of R&K Technologies
Enter service tickets into Eautomate
Answer and transfer phone calls
Assist in A/R customer follow up for delinquent accounts
Perform all other duties as assigned
Does this sound like the position for you? Apply with a current resume today!
For over 30 years, R&K Technologies has been a trusted, family-owned provider of print and document technology solutions. We deliver a personalized experience with the depth and reliability of a national partner — without the complexity of corporate ownership or private equity agendas.
Benefits
Health insurance, Dental insurance, Vision insurance, Paid time off