The JCC Early Childhood Center is seeking a friendly, organized, and customer-focused missions Administrative Assistant to join our team. This role serves as the first point of contact for prospective and current families while overseeing the daily operations of a busy early childhood office.
The ideal candidate enjoys building relationships, thrives in a fast-paced environment, is highly organized, and takes pride in providing exceptional customer service to families, staff, and the community.
Primary Responsibilities
Manage all aspects of the enrollment process from initial inquiry through registration and ongoing family communication
Serve as the primary contact for prospective and current families by phone, email, and in person
Maintain enrollment records and student files while ensuring confidentiality and accuracy
Coordinate classroom rosters, waitlists, and enrollment tracking
Process tuition agreements, registrations, deposits, and billing information
Work closely with school leadership to monitor enrollment trends and classroom capacity
Coordinate field trips and special visitors
Oversee daily front office operations and provide administrative support to the Early Childhood Director
Prepare reports, correspondence, forms, and other administrative documents
Coordinate communication with families regarding school events, schedules, and program updates
Maintain office and program supplies and coordinate with vendors as needed
Support licensing requirements and recordkeeping
Assist with special events, fundraisers, registration periods, and other school initiatives
Collaborate with teachers, administrators, and support staff to ensure smooth day-to-day operations
Qualifications
Excellent organizational and time management skills
Strong written and verbal communication skills
Outstanding customer service and interpersonal skills
Ability to manage multiple priorities while maintaining attention to detail
Strong computer skills, including Microsoft Office, Adobe, Canva, and database management
Experience with enrollment, admissions, or office administration preferred
Ability to work independently while collaborating effectively with a team
Experience in an educational, nonprofit, or childcare setting is preferred
Preferred Skills
Records management
Enrollment and admissions coordination
Office management
Calendar management
Family engagement
Billing and payment processing
Problem solving
Process improvement
Data entry and reporting
Confidential records management
Pay: $24.00 - $26.00 per hour
Benefits:
401(k) 5% Match
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Vision insurance
Work Location: In person
Numbers & Facts
Location
Buffalo, NY
Salary
$24–$26 Per Hour
Skills
Administrative Skillsunmatched
Administrator Documentationunmatched
Adobe Product Familyunmatched
Billingunmatched
Calendar Managementunmatched
Childcareunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Database Administrationunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Faculty Administrationunmatched
Fundraisingunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Licensingunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Nonprofitunmatched
Office Managementunmatched
Operationsunmatched
Organizational Skillsunmatched
Payment Processingunmatched
Prepare Correspondenceunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Project/Program Coordinationunmatched
Record Keepingunmatched
Records Managementunmatched
Reporting Skillsunmatched
Sales Prospectingunmatched
Time Managementunmatched
Tuition Feesunmatched
Vision Planunmatched
Writing Skillsunmatched
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