Administrative Skills, Billing, Communication Skills, Cross-Functional, Detail Oriented, Documentation, Finance, Home Care, Insurance Claims, Long-Term Care, Marketing, Multitasking, Onboarding, Operational Support, Operations, Organizational Skills, Process Improvement, Spreadsheets, Systems Administration/Management, Team Player, Technical Support, Telephone Skills, Website Management
Administrative Associate
Commonwise is the region's premier home care provider and we're growing fast. We take care of our clients, but just as importantly, we take care of the people doing the care, the Caregiving team. That means better pay, real support, and a team that treats each other like professionals.
This work is meaningful, fast-paced, and deeply rewarding. With our mission statement Truly caring for people, we believe this should be demonstrated in the office, out in the field, and in our community, always. If "caring for others is life's highest calling" resonates with you, you'll fit right in.
About the Role
The Administrative Associate plays a key role in supporting daily operations across finance, payroll, billing, and general office functions. This position blends detail-oriented, data-driven responsibilities with broader administrative and team support.
This is an excellent opportunity for someone who is highly organized, adaptable, and enjoys working in a fast-paced, collaborative environment where no two days are exactly the same.
Key Responsibilities
- Financial & Billing Support
- Perform regular payroll and billing audits to ensure accuracy
- Manage and submit Long Term Care (LTC) insurance claims
- Respond to billing and LTC-related inquiries from clients and partners
- Caregiver Support
- Assist Caregivers with payroll, PTO, benefits, and general inquiries
- Support onboarding compliance and documentation
- Track and coordinate annual reviews
- Administrative & Operational Support
- Answer and manage incoming calls in a professional manner
- Provide basic phone system and administrative technical support
- Complete compliance-related tasks and documentation
- Assist with process improvements and cross-functional projects as needed
- Marketing & Systems Support
- Assist with administrative marketing materials and updates
- Perform simple website updates and content changes
- Support internal systems and workflow improvements
Qualifications
- Strong attention to detail and organizational skills
- Ability to manage multiple priorities effectively
- Clear and professional communication skills
- Proficiency with standard office technology and systems
Preferred:
- Comfort working with data and spreadsheets
- Ability to identify discrepancies and take initiative to resolve them
What We Offer
- Competitive benefits, including healthcare and generous PTO
- Opportunities for professional growth and development
- A collaborative and supportive work environment
- A team-oriented culture that values both professionalism and connection