Administrative Assistant / CMHS / Santee-Wateree CMHC

Administrative Assistant / CMHS / Santee-Wateree CMHC

Salary

$37,200.00 - $48,300.00 Annually

Location

Sumter County, SC

Job Type

FTE - Full-Time

Job Number

189778

Agency

Department of Behavioral Health and Developmental Disabilities

Division

Santee-Wateree Community Mental Health Center

Opening Date

06/22/2026

Closing Date

7/6/2026 11:59 PM Eastern

Class Code:

AA75

Position Number:

60007555

Normal Work Schedule:

Monday - Friday (8:30 - 5:00)

Pay Grade

GEN06

Opening Date

06/22/2026

EEO Statement

Equal Opportunity Employer

Agency Specific Application Procedures:

Please complete the state application to include all current and previous work history and education using verifiable dates.

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

• Description
• Benefits
• Questions

Job Responsibilities

Are you passionate about making a real difference in peoples lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Assistant who is motivated to help individuals and families navigate lifes challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Central Office, 801 N Pike W., Sumter, SC 29153.

As the Administrative Assistant, working under limited supervision, you will perform administrative duties to support office managers, support staff, medical records staff and insurance verification and MCO pre-authorization division. Oversee the daily operations of each office setting and the scheduling of providers to ensure that there are no gaps in services. Selects hires, trains and supervises administrative support staff. Provides support and training to other office mangers to ensure consistency.

Responsibilities for the Administrative Assistant:

• Act as Lead Office Manager for Adult Services proving assistance, support and training to other office managers and support staff to ensure consistency with performances according to P & P, to include but not limited to, deposits, mail, intake procedures, medical records procedures (importing), CIS, MCO mgt. and follow-up.
• Serve as a Liasson between Sumter Main and ither offices within Santee-Wateree CMHC.
• Ensure the performance of the non-clinical functions of the CSP, Elder Services and Tele-psych programs. Ensure the accurate unput of patient demographics, clinical information and billing data into CIS, determine the insurance eligibility and payment method for each service applicant, obtain pre-authorization for services from private insurance companies, ensure the insurance pre-authorization (MCO) are secure upon notification and expiration by clinician, ensure daily entry totals are complete and submitted to the billing supervisor. Report problems and critical incidents through supervisory chain.
• Assess the workflow and coordinate with other offices to enhance/improve the quality of services.
• Support the administration department with maintaining records and accounts as well as contacting clients with delinquent accounts for payments. Apply all laws, policies and procedures to stay in compliance with OMH requirements.
• Plan, organize, coordinate and develop office procedures for assigned programs and manage related support functions in the following areas: accounting, clerical, reception, scheduling, intake triage and medical records. Develop new and/or revises current processes/procedures for office efficiency. Hire, trains, supervise and evaluate subordinate administrative and custodial staff. Submit required EPMS documentation in a timely fashion.
• Coordinate with the Office Manager and support staff to ensure coverage in Adult Services, assist with reports indicating information update needs on OMH computer system and review cancellation to ensure that clients are rescheduled.
• Travel throughout the Santee/Wateree CMHC catchment area as directed.

Minimum and Additional Requirements

• A high school diploma and work experience that is directly related to the area of employment. A bachelors degree may be substituted for the related work experience.

Additional Requirements:

• Ability to operate a non-adaptive vehicle.
• The ability to lift fifty (50) pounds.

Preferred Qualifications

• Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Comments

Post hire, employee must:

• Be able to pass CPR and Managing Agitation in the Psychiatric Setting (MAPS) Certification.
• Be able to travel throughout the Santee-Wateree CMHC catchment area as directed.
• Have a thorough knowledge of functions, organizations and governing laws and regulations of the agency
• Be able to exercise judgement and discretion in applying and interpreting departmental policies and procedures.
• Have the ability to understand and carry out complex, oral and written instructions.
• Have considerable knowledge of principles and practices of public and business administration.
• Understand that this position is considered essential and and the selected applicant may be called back during crisis/disasters/emergencies.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.

• 15 days annual (vacation) leave per year

• 15 days sick leave per year

• 13 paid holidays

• Paid Parental Leave

• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)

• Retirement benefit choices *

• State Retirement Plan (SCRS)

• State Optional Retirement Program (State ORP)

• Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Have you ever been employed by the SC Dept. of Behavioral Health and Developmental Disabilities - Office of Mental Health (OMH) (formerly SC Department of Mental Health)?

• Yes
• No

02

If you have ever been convicted of a misdemeanor or felony criminal offense (other than in a Juvenile Court), you MUST list this information (unless you have taken steps to expunge your record.) This includes fraudulent checks, driving under suspension, disorderly conduct, shoplifting, etc. *Please note that conviction of a criminal offense does not bar you from employment in all cases; each conviction is evaluated individually. However, failure to list convictions is considered falsification of the application and WILL BE grounds for termination, if hired. It is your responsibility to know what is on your criminal record. If you have charges on your record that appear without a court disposition (result) you may be asked to provide that information if selected for employment. If you have questions, please inquire before you complete your application. PLEASE NOTE THAT NOT ANSWERING THIS QUESTION WILL DEEM YOUR APPLICATION AS INCOMPLETE AND IT WILL NOT BE CONSIDERED. Please indicate your understanding to this statement by checking the box below.

• Checking this box indicates my understanding to the above referenced statement.

03

Do you at least have a high school diploma and work experience that is directly related to the area of employment?

• Yes
• No

04

Do you have any experience working in a medical or mental health office? If so, please describe.

05

Do you have any experience as a team leader or supervisor? if so, please describe.

06

Please indicate your salary requirements (please be specific and not put "negotiable" or "open").

Required Question

Employer State of South Carolina

Agency Department of Behavioral Health and Developmental Disabilities Address 400 Otarre Parkway

Cayce, South Carolina, 29033

Phone OIDD - (803)898-9600

OMH - (803) 898-8600

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.