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Administrative Assistant (Contractual) - TRIO Student Support Services

Baltimore City Community College

Springfield, MA

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JOB DETAILS
SALARY
SKILLS
Administrative Skills, Bookkeeping, Calendar Management, Communication Skills, Computer Skills, Contract Management, Customer Relations, Customer Support/Service, Data Collection, Data Entry, Database Management Software/Systems (DBMS), Detail Oriented, Documentation, Federal Grants, Interpersonal Skills, Logistics, Mail Processing, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multitasking, Office Management, Operational Support, Organizational Skills, Project/Program Coordination, Record Keeping, Service Delivery, Spreadsheets, Student Services, Team Player, Time Management, Training/Teaching, Tuition Fees
LOCATION
Springfield, MA
POSTED
Today
Salary: $24.00 Hourly
Location : Main Campus (Liberty Heights)
Job Type: Contractual/Part-Time
Job Number: 202500103
Department: TRIO AND UPWARD BOUND
Opening Date: 07/25/2025
FLSA: Non-Exempt
Bargaining Unit: N/A

About Baltimore City Community College
Founded in 1947, Baltimore City Community College (BCCC) is comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College's campus is located in West Baltimore and courses are offered throughout the City. With its broad range of degree, certificate, and continuing education programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves over 7,500* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that over 50 nations are represented within the student body.

* Based on the annual unduplicated credit and non-credit headcount for FY 2023.
Description/Job Summary
The TRIO Student Support Services (SSS) Program at Baltimore City Community College seeks a part-time, contractual Administrative Assistant to provide essential administrative and clerical support to the program. Responsibilities include managing correspondence, scheduling appointments, maintaining records, and assisting with basic bookkeeping and data entry tasks. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment, and communicate effectively with students, faculty, and staff. The ideal candidate is proactive, reliable, and possesses excellent communication and computer skills.

The Administrative Assistant will contribute to the program's mission to support first-generation, low-income, and/or disabled students by helping ensure the smooth operation of support services and outreach activities.

Responsibilities/Duties

  • Provide administrative and clerical support to the Director and TRIO SSS staff, including managing calendars, scheduling meetings, and preparing materials.
  • Maintain confidential and accurate program records for participants in both physical and digital formats.
  • Assist with the intake and orientation process for program participants, including distributing and collecting documentation.
  • Coordinate logistics for program workshops, cultural and educational events, and campus meetings.
  • Manage the TRIO SSS Calendar of Events and assist with event-related communication and reminders.
  • Serve as the first point of contact for inquiries, delivering courteous and student-centered customer service to students, faculty, and visitors.
  • Draft, edit, and distribute internal documents, including flyers, forms, reports, and announcements.
  • Support outreach efforts by helping to identify and engage eligible students and disseminating program information.
  • Assist in collecting and organizing data for federal reporting and internal tracking purposes.
  • Perform other administrative duties as assigned in support of the TRIO SSS program's objectives.
Required Qualifications
Education:
  • Associate degree from an accredited institution.
Experience:
  • Three (3) years of experience in a professional administrative office environment, which must include the following:
    1. Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software for databases, spreadsheets, and document creation.
    2. Supporting federal grant-funded programs such as TRIO or working in an educational setting is highly preferred.
Preferred Qualifications
  • Bachelor's degree from an accredited institution
  • Five (5) years of experience in an administrative or complex office management role.
Knowledge, Skills, and Abilities
  • Strong time-management skills and the ability to handle multiple priorities effectively.
  • Strong interpersonal skills and a customer-focused approach to service delivery.
  • Ability to work collaboratively in a team-oriented environment.
  • Success in overcoming barriers like those confronting the project's target population.


BCCC is committed to providing a workplace free from discrimination or harassment. We expect every member of the BCCC community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.

Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome

Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.

It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete.

For technical assistance, please contact NEOEDs Applicant Support Line at 855-524-5627 or Email: support@governmentjobs.com if your needing help with your online applicant account. Applicant Support is available between 6 a.m. - 5 p.m. Pacific Time, Monday through Friday.
This position is not eligible for benefits.

About the Company

B

Baltimore City Community College

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