Administrative Skills, Administrator Documentation, Case Management, Communication Skills, Data Collection, Demographics, Detail Oriented, Documentation, Employee Assistance Plan, Employee Orientation, HIPAA (Health Insurance Portability and Accountability Act), HRIS/HRMS, High School Diploma, Interpersonal Skills, Inventory Management, Maintain Compliance, Medical Record System, Meeting Minutes, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Nonprofit, Onboarding, Operational Support, Order Supplies, Organizational Skills, Photocopy, Prepare Correspondence, Presentation/Verbal Skills, Record Keeping, Structured Data, Systems Maintenance, Writing Skills
Administrative Assistant – ECSD
NFI Massachusetts, Inc., a nonprofit human services organization, is seeking a detail-oriented and organized Administrative Assistant – ECSD to support the Case Management and Reentry Services program located at the Middleton Jail & House of Correctionunder the jurisdiction of the Essex County Sheriff's Department.
Working under the direction of the County Administrator, this role provides essential administrative and clerical support to ensure smooth day-to-day operations. The Administrative Assistant will play a key role in data tracking and reporting, onboarding coordination, and maintaining organized systems that support both administrative and clinical functions.
Key Responsibilities:
- Maintain a structured data collection system to track program participants
- Prepare and share data reports related to program demographics, implementation, and performance with ECSD personnel
- Collaborate with the County Administrator on reporting processes and documentation
- Assist with recruitment efforts, including screening support
- Coordinate onboarding tasks with HR, including background clearances, personnel file compliance, and new hire orientation/training
- Manage office inventory and order supplies as needed
- Ensure compliance with HIPAA and confidentiality standards when handling sensitive information (PI/PHI)
- Provide general administrative support including copying, faxing, posting communications, and preparing correspondence and reports
- Record and maintain accurate meeting minutes and administrative documentation
- Develop and maintain organized filing systems to support program operations
- Perform other related duties as assigned
Qualifications:
- Associate's degree or High School Diploma/GED with a minimum of 2 years of relevant experience (human services setting preferred)
- Strong organizational, interpersonal, and communication skills (written and verbal)
- Proficiency in Microsoft Outlook, Word, and Excel
- Experience with electronic health records (EHR) and Human Resource Information Systems (HRIS) preferred
- Ability to manage multiple priorities and maintain attention to detail in a fast-paced environment
Pay Range: $23.08 - $28.37 per hour
NFI Massachusetts offers a comprehensive benefits package for full-time employees, including:
- Medical, Dental & Vision Insurance (multiple plan options)
- 403(b) Retirement Plan with potential employer match
- 3 Weeks Paid Vacation + 11 Paid Holidays + Paid Sick Leave
- Company-Paid Life & Long-Term Disability Insurance
- Tuition Reimbursement (up to $2,500 per year)
- Flexible Spending Accounts (FSA)
- Employee Assistance Programs (EAPs)
- Voluntary Benefits: Pet Insurance, Home & Auto, Legal Plan & more!
- Employee Referral Bonus Program
NFI Massachusetts Inc., is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We seek to empower individuals and support the diversity and inclusivity within our workforce.
NFI Massachusetts participates in E-Verify to confirm employment eligibility as part of the I-9 verification process.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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NFI Massachusetts
For over four decades, NFI Massachusetts has successfully helped thousands of youth, families and adults with diverse needs to make positive changes in their lives, to achieve personal goals, and experience the full promise of life in their communities. NFI’s broad range of mental health, addictions, child welfare, juvenile justice, educational, and rehabilitative programs include home-based services, supported living, residential treatment, outpatient services, and foster care programs. Working in close partnership with those we serve, our programs are supported by an experienced, highly committed, interdisciplinary staff comprised of clinicians, case managers, counselors, nurses, teachers, administrators, and medical/psychiatric professionals who employ a highly collaborative team approach to providing treatment.
NFI Massachusetts: Maximizing potential to achieve the full promise of community living.