The Administrative Assistant for Plant Operations serves as the key liaison between residents and the maintenance team, ensuring smooth communication and timely completion of maintenance work orders. This position is responsible for coordinating and tracking maintenance requests, performing data entry and resident billing for chargeable work, updating maintenance software, and generating reports. Additional duties include general clerical support such as typing, scheduling, and maintaining confidentiality of resident information.
ESSENTIAL FUNCTIONS OF POSITION
- Provide a warm and welcoming reception, greeting and directing residents, team members, vendors, and visitors professionally.
- Serve as a first point of contact for general inquiries, maintaining a foundational knowledge of policies, procedures, and department operations.
- Answer calls and directs people to locations and resources of the facility.
- Coordinate the maintenance work order process.
- Develop and maintain a good understanding of both Menno Haven campuses.
- Perform general administration tasks, including typing, proofreading, document preparation, data entry, and maintaining electronic files.
- Perform resident billing for chargeable work requests.
- Support Plant Operations projects and assist with various initiatives as needed.
- All other duties as assigned. Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
Qualifications:
- High School Diploma or GED
- 5+ years of reception, administrative assistance or similar work preferred.
- General knowledge of maintenance department operations, preferred.
- Previous experience working with the senior population preferred.
- The ability to operate office equipment such as computers and fax/copier machine required.
- Knowledge of Microsoft Office Suite preferred.
- Must present and relate favorably to the public and senior living population.
- Capable of carrying out a given task with all the details necessary to complete the task on time.
Benefits (Dependent on Eligibility):
- Excellent Health, Dental and Vision plans
- Group Life Insurance
- Employee Assistance Program
- Loyalty Bonuses
- Generous PTO
- 403(b) Retirement Plan
Shift:
- Part-Time, non-benefit eligible, non-exempt
- Tuesdays 7am-3:30pm, Wednesdays 9am-1pm (12 hours per week)
Menno Haven is an Equal Opportunity Employer. Menno Haven provides equal employment opportunities to all team members and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, disability status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.