Administrative Skills, Calendar Management, Call Monitoring, Computer Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Entry, Delivery Driving, Detail Oriented, Document Scanners, English Language, Fax Machines, Hospital, Insurance, Microsoft Excel, Microsoft Word, Multilingual, Multitasking, Office Equipment, Organizational Skills, Photocopy, Printers, Problem Solving Skills, Record Keeping, Sales, Sales Administration, Sales Management, Sales Support, Spanish Language, Support Documentation, Systems Maintenance, Team Building, Telephone Skills, Time Management
Administrative Assistant
East Bay Motorsports is looking for an enthusiastic, knowledgeable, and experienced full-time Administrative Assistant to support our management team, with a primary focus on the Sales Department, followed by the General Manager, Service, and Parts departments.
We represent the following brands in our East Bay location: Honda, Yamaha, Kawasaki, Suzuki, Sea-Doo, Can-Am, and CF Moto.
We value long-term relationships with our customers and are seeking candidates with a great attitude, outstanding work ethic, and bilingual (Spanish/English) skills.
Qualifications
- Proficiency in Excel, Word, and general computer literacy required
- Bilingual (Spanish) preferred
- Organized, detail-oriented, and able to multitask in a fast-paced environment
- Comfortable handling confidential information
- Problem-solving mindset with willingness to learn new systems and processes
Key Responsibilities
(Primary focus on Sales support, with additional support to GM, Service, and Parts as needed)
Sales & Administrative Support:
- Provide administrative support primarily to the Sales Manager and sales team
- Answer, screen, and direct incoming phone calls
- Track incoming calls using Excel
- Greet customers and direct them to the appropriate department
- Assist customers in person and over the phone
- Learn and support sales and delivery processes; coordinate with delivery driver to ensure timely and accurate deliveries
- Maintain CRM system and update customer information in real time
- Maintain showroom displays and sales materials
- Develop familiarity with product lines
General Administrative Duties:
- Perform clerical duties such as filing, photocopying, scanning, and data entry
- Organize office processes and maintain accurate records
- Support managers across departments as needed (GM, Service, and Parts)
- Handle general office requests and assist with day-to-day operations
- Operate office equipment including printers, scanners, and fax machines
Service & Parts Support (as needed):
- Assist with greeting service customers and scheduling appointments
- Provide basic support with service documentation and customer communication
- Help coordinate parts orders and track items when needed
- Support service team with administrative follow-up tasks
Benefits
- Medical, dental, vision, life, accident, hospital, and critical illness insurance
- 401(k)
- Paid Time Off (PTO)
Job Type
Full-time
C
California Motorsports Group