Administrative Assistant - Housing Services

Administrative Assistant - Housing Services

Salary

$41,781.00 Annually

Location

6600 Abercorn St, GA

Job Type

Full-Time Permanent

Job Number

2603294

Department

Housing & Neighborhood Services Department

Opening Date

07/06/2026

Closing Date

7/11/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Purpose

The City of Savannah Housing Services Department is seeking an energetic, self-motivated, and customer service-oriented individual to join their team. This position performs in person administrative and clerical functions in support of the Housing Department. Some duties and projects may be of a highly confidential or sensitive nature. Additional duties involve assisting department management with general reception, preparing reports, correspondence, and other materials; entering and retrieving information from department databases; maintaining digital and manual files; and assisting callers, customers, and/or visitors.

We offer an excellent benefits package to include health, dental and vision, defined contribution plan (457b), life insurance, wellness programs, vacation, sick leave, paid holidays, employee assistance program, home buyers program, tuition reimbursement and more!

Click Apply now to take the first steps towards your new career!

Essential Job Functions

• Performs various customer service functions, answers telephones, directs all incoming calls to appropriate party promptly and efficiently.
• Performs research functions and uses Microsoft office and other internal departmental software to perform duties.
• Prepares documents, records, reports, and forms requiring knowledge of programs, policies, and procedures.
• Researches, compiles, consolidates, and/or tabulates information; incorporates information into requested reports and other prepared materials; proofreads for accuracy and completeness; and distributes upon approval.
• Prepares and processes requisitions into financial database, types, and proofs department payment vouchers.
• Enters information into department databases; updates database information; creates new spreadsheets/files; and purges old data as appropriate.
• Researches information from databases and incorporates it into other assignments.
• Prepares folders; maintains files of departmental correspondence, program records, legal documents, etc. Photocopies documents and distributes and/or files; and requests information from other departments and/or vendors as necessary to complete department files or records.
• Serves as liaison between department management and customers; responds to questions regarding department activities and services; explains policies and procedures and operations; and follows up to obtain additional information.
• Orders office supplies, makes necessary travel arrangements; schedules meetings for department staff as requested.
• Reviews legal notices in the newspaper and communicates findings to Loan Servicing staff.
• Performs other related duties as assigned.

Minimum Qualifications

Requires Associate or Technical Degree in Business or Public Administration or related field supplemented by one year of administrative, clerical, or customer service experience; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

Additional Requirements Background investigation, including supervised drug screen, post offer/pre-employment medical screen; and verification of education, certifications, and licenses required prior to employment.

Work Schedule: Monday - Friday

Work Hours: 8:00 a.m. - 5:00 p.m.

Additional Information

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of modern office practices and procedures.
• Knowledge of job-related software programs.
• Knowledge of computers and other modern office equipment.
• Skill in establishing priorities and organizing work.
• Skill in the operation of computers and other modern office equipment.
• Skill in public and interpersonal relations.
• Skill in oral and written communication.

MINIMUM STANDARDS:

SUPERVISORY CONTROLS: The Housing Manager assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

GUIDELINES: Guidelines include department standard operation procedures, Consumer Protection and federal laws and guidelines. These guidelines are generally clear and specific but may require some interpretation in application.

COMPLEXITY: The work consists of related customer service, administrative, and clerical duties. Strict federal regulations contribute to the complexity of the position.

SCOPE AND EFFECT: The purpose of this position is to provide customer service, administrative, and clerical support for the departments housing activities. Successful performance in this position results in the efficiency of department operations.

PERSONAL CONTACTS: Contacts are typically with co-workers, other city employees, borrowers, vendors, and members of the general public.

PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, provide services, and resolve problems.

PHYSICAL DEMANDS: The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, stooping. The employee occasionally lifts light objects.

WORK ENVIRONMENT: The work is typically performed in an office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None

CITY OF SAVANNAH EMPLOYEE BENEFITS

Overview of Benefits

Paid Holiday

Paid Vacation

Paid Sick Leave

Defined Benefit Retirement Pension Plan

Protective Services Retirement Plan (select positions)

Deferred Compensation Retirement Plan

Retirement Seminars

PPO Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Wellness Programs

Health & Wellness Incentives

Long Term Disability

Excellence and Service Recognition

Employee Development and In-Service Training

Educational Assistance Program

Uniform Allowance (select positions)

Employee Assistance Program

Discounts and Memberships

Employee Relations

Direct Deposit

Credit Union

Pretax Parking Deductions

Employer Assisted Home Purchase Program

Domestic Partnership Benefits

Healthcare

PPO Medical Plus Plan

PPO Medical Basic Plan

Dental Plus Plan

Dental Basic Plan

Vision Service Plan

Life Insurance

Basic Life and ADD

Supplemental Life Employee

Supplemental Life Spouse

Supplemental Life Child

Benefits costs are paid by the City of Savannah, by the employee or shared by both the City and the employee.

01

Please select your highest level of education.

• High School Diploma
• Associates degree
• Bachelors degree
• Masters degree
• None of the above

02

How many years of experience do you have in the administrative, clerical, or customer service field?

03

Briefly describe your administrative, clerical, or customer service experience.

04

In detail, describe the steps you would take to complete a high priority task that was assigned to you with little to no direction provided.

05

Describe your computer and software skills. Please be specific about the software youve used, your level of expertise and the types of documents youve created with each application.

06

Do you have a valid state drivers license with an acceptable driving history?

• Yes
• No

Required Question

Employer City of Savannah

Address 6600 Abercorn Street

Suite 100

Savannah, Georgia, 31405

Phone 912-651-6484

Website http://www.savannahga.gov