Administrative Assistant I, Academic Advising Center

 

Primary Purpose

The Administrative Assistant supports the Academic Services Director and Academic Advising Center operations by serving as receptionist, coordinating communication with students, parents, faculty, vendors, and campus offices, and supervising a team of 4–5 student workers. They also manage student traffic and direct students to the appropriate Advising Specialists and High School Liaisons.

Major Responsibilities & Duties

Customer Service and Appointment Scheduling

·       Respond to inquiries in-person, via telephone, and via email and schedule advising appointments for students

·       Manage the calendars of Advising Center Staff using Microsoft Outlook and EAB Navigate

Budget and Purchasing

·       Manage budget for the Academic Advising Center

·       Initiate purchase orders, order office supplies, and maintain a current inventory listing of all technological equipment

·       Review and reconcile invoices and statements with purchase orders for payment approval

Supervision of Student Workers and Office Management

·       Schedule student work study coverage for the Academic Advising Center

·       Oversee hiring and training of student workers in the Academic Advising Center

·       Approval of time sheets for Academic Advising Center work studies

·       Sort mail for proper distribution within the office and interdepartmental mail

·       Maintain an efficient filing system which meets the needs of the Academic Advising Center

Reporting and Assignments 

·       Manage and develop content for the Advising Center social media pages

·       Assignment of students to appropriate advisors

Required Education, Skills, Knowledge, and Abilities

·       High school diploma, or equivalent

·       Two years of increasingly responsible administrative and/or secretarial experience or other combination of education and experience

·       Excellent oral and written communication skills

·       Experience in a variety of computer applications such as Microsoft Office (Outlook, Excel, Word, and PowerPoint), Adobe Acrobat, Zoom, and Google Workspace with a demonstrated ability to learn and implement new applications

·       Ability to assist a wide variety of individuals using excellent interpersonal, listening, and communication skills in order to advise students

Preferred Education, Skills, Knowledge, and Abilities

·       Completion of an Associate’s or Bachelor’s degree

·       Experience with Canva, Banner9, Slate, and Navigate EAB applications

·       Related experience in an institution of higher education

·       Experience with social media management

·       Experience working with a variety of traditional and non-traditional student populations

Physical Demands & Working Environment

·       Requires sitting at a desk and viewing a display screen for extended periods of time with frequent interruptions

·       Requires manual dexterity for typical office work

·       Must be able to partner with colleagues without exhibiting behavioral extremes

·       Ability to access, input, and retrieve information from a computer or other electronic device

·       Moderate lifting and carrying up to 20 pounds

·       Ability to operate a University vehicle

·       Some evening or weekend work may be required

 

BENEFITS:

Cameron University offers a wide variety of comprehensive programs to benefit our employees. We are proud to offer benefits such as paid medical coverage, ample time off, and employee tuition waiver programs. To view all benefits available to employees, visit: https://www.cameron.edu/hr/faculty-benefits-summary

INSTITUTION:

Cameron University (www.cameron.edu) is a state-supported regional institution in Lawton, Oklahoma, offering undergraduate and graduate degrees.  Dedicated to excellence, the university provides a wide range of economic, cultural, and educational opportunities for the betterment of all citizens.  Master ’s-level graduate degrees are offered in business, behavioral sciences, and education; baccalaureate programs are offered in more than forty disciplines, and associate degrees are offered in many other studies.  The close proximity of Fort Sill contributes to an area rich in cultural diversity and provides the opportunity for many cooperative efforts.  The combined community of Lawton/Fort Sill has a population of more than 100,000 and is located adjacent to the picturesque Wichita Mountains Wildlife Refuge. A copy of the University’s Annual Security Report, listing crime statistics and university policies, is available by contacting the Office of Public Safety or by accessing the report online at www.cameron.edu/ops.

EEO/AA Employer/Veteran/Disability

 

Required Skills


Required Experience