10-key (Tenkey) Numeric Keypad, Administrative Skills, Calculators, Calendar Management, Coaching, Communication Skills, Computer Skills, Copying Machines, Department of Health and Human Services, Detail Oriented, Driver's License, Fax Machines, High School Diploma, Interpersonal Skills, Leadership, Mentoring, Microsoft Office, Office Equipment, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Reporting Skills, Underwriting, Writing Skills
Administrative Assistant I - Performs simple administrative and staff support duties for the organization.
Administrative Assistant II - Performs broad administrative and staff support duties for the organization.
Administrative Assistant III - Performs complex administrative and clerical duties for the department and organization.
Job Duties:
Administrative Assistant I
- Prepares reports and presentation materials.
- Receives and responds to correspondence.
- Receives and directs visitors.
- Schedules meetings.
- Performs other duties as assigned.
- Performs work under direct supervision.
- Handles basic issues and problems and refers more complex issues to higher-level staff.
Administrative Assistant II
- Prepares reports and presentation materials.
- Receives and responds to correspondence.
- Receives and directs visitors.
- Schedules meetings.
- Performs other duties as assigned.
- Performs work under general supervision.
- Handles moderately complex issues and problems and refers more complex issues to higher-level staff.
- May provide leadership, coaching, and/or mentoring to a subordinate group.
Administrative Assistant III
- Prepares reports and presentation materials.
- Receives and responds to correspondence.
- Receives and directs visitors.
- Schedules meetings.
- Performs other duties, tasks, and services consistent with this position as assigned.
LEVEL OF RESPONSIBILITIES - Administrative Assistant III
- Performs work under minimal supervision and may serve as a lead in the absence of the supervisor or manager.
- Handels complex issues and problems and refers only the most complex issues to higher-level staff.
- Possesses comprehensive knowledge of subject matter.
Qualifications:
Administrative Assistant I
- High School Diploma or GED
- 2 years of experience
- Possesses beginning to working knowledge of subject matter.
- A valid driver’s license may be required for some positions
Administrative Assistant II
- Associate’s degree or equivalent work experience
- 3 years of experience
- Possesses solid working knowledge of subject matter.
- A valid driver’s license may be required for some positions
Administrative Assistant III
- Associate’s degree or an equivalent combination of education and experience in lieu of degree.
- Four (4) years of experience in a related field.
COMPETENCIES – Administrative Assistant I and II
- Computer skills.
- Oral and written communication skills.
- Interpersonal skills.
- Ability to understand and follow directions.
COMPETENCIES – Administrative Assistant III
- Proficient in Microsoft Office Suite
- Excellent verbal and written communication
- Ability to build strong working relationships
- Meticulous attention to detail
- Strong organizational skills
- Ability to hold strict confidentiality
CERTIFICATES, LICENES, REGISTRATIONS – Administrative Assistant III
- Must possess a valid driver's license with a driving history verified through a motor vehicle report that meets the requirements for Cherokee Nation underwriting rating.
OTHER QUALIFICATIONS
The employee must not be and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG's Cumulative Sanction Report, or the GSA's List of Excluded Providers, or listed on the OIG's List of Excluded Individuals/Entities (LEIE). Must possess knowledge of general office procedures and practices. Ability to operate a variety of office machines including a computer, photocopier, fax machine, Dictaphone, transcribing machine and 10 key calculators.
PHYSICAL DEMANDS
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate.