Administrative Assistant I

Detailed job description:

Responsible for receiving, opening, sorting, and processing incoming mail and packages. Reviews documents to determine the appropriate virtual mailroom destination and scans documents for electronic distribution. Uploads scanned documents to SharePoint sites and accurately updates metadata fields in accordance with established procedures. Processes document packages ranging from approximately 5 to 100 pages while ensuring image quality and document completeness.

Handles mail containing refund checks and other financial instruments, determining, and applying the appropriate endorsement stamp based on documented procedures. Identifies and reroutes misdirected mail using established routing guides and reference materials. Maintains and updates reroute examples and processing documentation as new scenarios are identified.

Requires strong attention to detail, the ability to follow documented processes, proficiency with scanning equipment and electronic document management systems, and the ability to work independently in a high-volume mail processing environment while maintaining accuracy, confidentiality, and productivity standards.

"Top 3 skill sets/technologies required for qualification:
1): Mail Processing & Routing
Ability to open, sort, classify, and route incoming mail and packages according to established business procedures and routing guidelines.
2): Document Scanning & Electronic Records Management (Virtual Mailroom/SharePoint)
Experience scanning, indexing, uploading, and managing electronic documents in SharePoint or similar document management systems.
3): Data Entry, Metadata Management & Attention to Detail
Experience accurately updating metadata, maintaining tracking records, handling financial documents/checks, and ensuring data quality in a high-volume environment.