Description:
Note to Suppliers: Each supplier may submit up to 2 candidates. Please ensure you present only your top candidate-do not submit just to meet the quota.
Fieldglass Comments Section: Provide a snapshot of key information. (Do not include this on the resume.)
- Candidate's Location: Specify the city.
- Skillset Alignment: Highlight how the candidate's skills align with the role's requirements.
- Requested Time Off: Mention any requested time off, such as vacation.
USC Address where the work is being performed? 1500 San Pablo St., 3rd floor LosAngeles, CA 90033 (We are in a new interim space so only change is that we are now located on the 5th floor of Keck Hospital)
• Will this position be virtual/remote, onsite, or hybrid? 100 %On-site
• If remote will USC be providing equipment? N/A
• Job Title: Secretary - Administrative
• Number of needs: 1
• Pay rate: #####
Mark - up: 31.5%
###: #####
• Target start date: 5/12/2025 or sooner
• Duration of Assignment: 13 weeks
• Work hours: Monday-Friday
• Manager Name: Stephanie Woelfel
• Timecard Approver: Scott Russell
• Dress code: Professional
• Parking/Cost: TBD
• Interview process: phone/video/in-person etc.) 2 Step Interview Process- Both in Teams
What are 3-5 "Must-Haves" that you want to see in a resume?
Professional Appearance
High school diploma or equivalent/GED required.
Must have high-level computer skills including Word and Excel.
Insurance verification experience
Familiarity with Cerner documentation
Ability to multi-task
Previous medical front office experience
Professional communication skills
What are 3-5 "Nice to Have" details that you want to see in a resume?
Spanish speaking
What sell messages would you use to describe this position to the candidate?
Strong, established team in a fast-paced outpatient rehab environment. Good variety of job tasks and patient interactions.
Supplier Pre-Screening Interview Questions
Can you provide 2-3 key questions that the Supplier can ask the candidate in their pre-screening interviews?
What type of previous experience have you had in medical front office positions?
How do you prioritize your time when multiple requests are coming in at the same time?
To provide and to assist with the coordination of daily operations for administrative functions of the Physical, Occupational, and Speech Therapy departments. To support the Director of Rehabilitation Therapy and Clinical Supervisors.
The Secretary works closely with the Director of Rehabilitation Therapy and the Therapy Clinical Supervisors. Handles confidential information. Responsible for composition, typing, proofing, and appropriate disseminating of a variety of materials e.g. correspondence, memos, reports. Preparation of special meetings, agendas and minutes. Schedules meetings and appointments for the Director of Rehabilitation Therapy, and supervisors. Prepares statistical reports. Handles incoming and outgoing telephone calls. Establishes and maintains courteous cooperative service-oriented relationships with patients, the public and other members of the healthcare team. Demonstrates effective problem solving skills. Coordinates workload and supervises other secretaries as appropriate. Performs other duties and special projects, as assigned.
Coordinates and integrates department services on intradepartmental, interdepartmental, and hospital wide levels. Plans for provision of services through provision of appropriate levels of qualified, competent staff. Policies and procedures are in place to support scope of practice.
Outpatient therapy services: Provides scheduling coordination for Rehabilitation Services. Completes patient intake, verifies insurance and authorization, and schedules appointments for the following programs/services: Physical Therapy, Occupational Therapy, Speech Therapy. Completes all necessary processes to ensure timely billing for services. Maintains patient data base and works closely with the USCUH Business office. Prepares patients records and maintains them. Prepares daily and monthly outpatient reports and routes them to the appropriate internal and external departments.
Medical Enterprise - Non-Clinical Onboarding - Must complete all onboarding requirements prior to the start date, with no exceptions.
Medical Enterprise - Non-Clinical Onboarding Requirements:
Background, Education, and Employment
Background Check:
• Social Security Trace: 7 years worked and lived found by SSN Trace
• County Criminal F&M: 7 years
• Federal Criminal: 7 years
• Widescreen Plus National Criminal Search
• National Sex Offender Registry
• Healthcare Sanctions - State
• OIG/SAM
Education:
• HS Diploma (or equivalent - GED)
Employment:
• Verification of 3 Employers, with 2 out of 3 verified
Other Requirements:
• HIPAA Training
• Application
• Temporary Worker Agreement
• Harassment & Discrimination Pamphlet
Medical Requirements:
Immunizations:
• MMR (Measles, Mumps, Rubella): Proof of immunity or series of 2 shots
• Varicella (Chickenpox): Proof of immunity or series of 2 shots
• Hepatitis B: Proof of immunity or series of 3 shots; worker can decline with a declination form on file
TB Test:
• Annual test required; results must be read within 24 to 48 hours
• Positive TB history requires chest x-ray results
Drug Screen:
• Must be taken within 72 hours or the offer is rescinded.
• 10-panel drug test including:
o Amphetamines
o Barbiturates
o Benzodiazepines
o Cocaine metabolite
o Opiates (Codeine, Morphine)
o Hydrocodone
o Hydromorphone
o Oxycodone
o Phencyclidine
o Methadone
o Propoxyphene
Influenza Vaccination:
• Required for the current flu season (11/1 through 5/30)
• Workers starting after May 1st should wait until after September 1st for the next flu shot season
• Accepts signed personal/medical exemption
COVID Vaccinations:
• Fully vaccinated with Covid-23-24 Vaccine
• Accepts signed religious/medical exemption
Note: All items are billable except for the drug screen.
Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act
Working Job Title
Additional Details