Administrative Assistant III

Administrative Assistant III

Salary

$48,337.10 - $82,173.07 Annually

Location

Leesburg, VA

Job Type

FT Hourly W BN

Job Number

27-00789

Department

Health Services

Opening Date

09/24/2026

Closing Date

9/28/2026 11:59 PM Eastern

FLSA

Non-Exempt

Grade

113

• Description
• Benefits
• Questions

Loudoun County Government has been named one of Forbes 2025 Best Large Employers! We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community - that's The Loudoun Difference.

Welcome and thank you for your interest in employment with Loudoun County Government!

ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE SEE RESUME WILL NOT BE TAKEN INTO CONSIDERATION.

_____

Introduction

Loudoun County is one of the fastest-growing counties in the country, known for its excellent quality of

life and strong economy, while embracing its historic presence. Located 35 miles west of Washington

DC, Loudoun County offers a diverse blend of cultural, recreational, and educational opportunities.

The Loudoun County Health Department provides health services that enhance and ensure the health of all Loudoun County residents, including protecting the environment, preventing the spread of disease, and promoting health.

Job Summary

The Loudoun County Health Department is seeking a skilled, independent, and highly motivated individual to join our operations team as an Administrative Assistant. This is a full-time role with core work hours of Monday-Friday, 8:30 a.m. to 5:00 p.m.

Step into a role where your administrative expertise supports meaningful work that strengthens our communitys health and resilience. As an Administrative Assistant III professional, you'll be part of a dedicated team that thrives in both routine operations and moments when the community needs us most. This position is ideal for someone with strong administrative experience in a healthcare setting, comfortable navigating electronic health record systems, and an understanding of the importance of accurate insurance verification and billing processes. You'll have the opportunity to take on complex tasks, collaborate with passionate public health staff, and contribute to services that directly impact residents' well-being. If you're looking for a dynamic environment where flexibility, professionalism, and purpose come together, this is a place where your skills will truly make a difference-even when that means stepping up during emergencies or supporting operations at alternative sites.

As an Administrative Assistant, you'll play a key role in protecting and improving the health of Loudoun County residents. This is a meaningful opportunity to make a direct and lasting impact in our community.

Key responsibilities include, but are not limited to:

• Register and assist patients, collect and update demographic information, and support income eligibility and insurance-related processes.
• Schedule and confirm patient appointments, follow-ups, and procedures.
• Process patient checkouts, payments, billing, insurance verification, and daily reconciliations of billing, collections, and deposits.
• Maintain accurate patient records and office files while protecting confidential information in accordance with HIPAA and applicable privacy requirements.
• Provide courteous, responsive customer service to patients, County staff, vendors, visitors, and the public.
• Answer, screen, and route telephone calls and assist with resolving customer questions and concerns, including complex or difficult situations.
• Use electronic health record systems, automated systems, and other software to support efficient service delivery.
• Collaborate with administrative and healthcare staff and provide administrative support for community initiatives and events.
• Order and maintain office supplies and ensure the appropriate use of County equipment and resources.
• May provide limited task direction to volunteers, interns, temporary staff, or other assigned personnel; performs other duties as assigned.

Hiring salary is commensurate with experience

Minimum Qualifications

High School diploma or equivalent; three (3) years of related clerical/administrative work experience with computer automated systems and office applications experience; or equivalent combination of education and experience.

Preferred Qualifications:

• Associate's degree or higher in a related field.
• Three (3) years of clerical/administrative work experience in a healthcare setting, with additional responsibility or expertise in medical billing and coding, data entry, cash handling, insurance verification, and customer service.
• Knowledge of healthcare systems and medical terminologies. Understanding of public health, compliance, and patient privacy regulations.
• English and Spanish language fluency.
• Medical reception experience.
• Experience working with electronic health records.

Job Contingencies and Special Requirements

• Successful candidates will undergo background checks as required
• Valid drivers license and good driving record (driving records may be reviewed annually for continued qualification).
• Complete FEMA ICS Certifications 100 and 700 within six (6) months of hire.

_____

Equal Employment Opportunity

Loudoun County Government prides itself on fostering a diverse and inclusive workplace that promotes employee wellness and work-life balance. As an equal opportunity employer, we consider all qualified applicants regardless of age, color, disability, gender identity, genetic information, national origin, political affiliation, race, religion, sex, sexual orientation or other non-merit factors.

Reasonable Accommodation

Applicants who wish to request a reasonable accommodation during the recruitment process should call Human Resources directly at

703-777-0213 or email Human Resources.

Loudoun County Government offers a variety of benefits to both regular full time and part time employees. To view the comprehensive benefits package we have to offer you when you join our team, please click here.

Employees hired into Regular Part-Time Intermittent positions are eligible for limited County employee benefit programs, based on the position's regularly scheduled hours. Benefits eligibility for temporary employees are dependent on duration of assignment and number of scheduled hours.

01

Which statement below best describes the highest level of education you have completed?

• High school graduate, diploma or the equivalent (GED)
• Associate degree
• Bachelors degree
• Masters degree
• Doctorate degree

02

How many years of related clerical/administrative work experience with computer automated systems and office applications experience do you have?

• No experience
• Less than 1 year of experience
• 1 year but less than 2 years of experience
• 2 years but less than 3 years of experience
• 3 or more years of experience

03

Are you fluent in any languages other than English?

04

Please describe your experience working in public health.

05

Do you have experience working with electronic health records?

Required Question

Employer Loudoun County Government

Address 1 Harrison Street SE

Leesburg, Virginia, 20175

Phone 7037770213

Website www.loudoun.gov