Administrative Assistant - Inspections - Ocoee, FL

Wayne Automatic Fire Sprinklers Inc. is a family business whose success is driven by our amazing Team Members who save lives daily!

We're an open-book company that offers Weekly Pay, Performance Bonuses (PIPs), Excellent Benefits, and a Company Culture that we are proud of!

Join the WAFS family TODAY!

Who are we?

Wayne Automatic Fire Sprinklers, Inc. has been in business for over 48 years and currently has 7 branches across Florida and North Carolina. We're a family business at our core and are proud to be a part of a life-saving industry. Here at WAFS, we offer a company culture that promotes continuous growth in your career and treats our team members like family. We are an open-book company and share our financials with all team members. Learn more about our company and history at www.waynefire.com or visit our company's Facebook page at Wayne Automatic Fire Sprinklers Inc.

Inspections Dept. Administrative Assistant

Wayne Automatic Fire Sprinklers is looking for an Inspections Dept. Administrative Assistant in our Ocoee branch.

The Inspections Administrative Assistant is responsible for ensuring all administrative duties are completed in an accurate and timely manner. These duties include Receiving and handling inspection calls, preparing inspection reports, and maintaining all files and time sheets for field personnel. This position will also interact regularly with internal customers including managers, sales, supers, field techs, admins, and G&A. We work hard but also enjoy what we do so you must have a strong work ethic! If you're outgoing and have a good sense of humor, you'll fit well here. These duties vary based on the exact administrative position you are applying for.

Day to Day:

• Maintains files and other records and enters all information into database's.
• Answers telephone calls pertaining to inspection calls and others as necessary. Gives information to callers or routes the call to the appropriate personnel.
• Communicating with customers via letter, phone, and email.
• Types service requests from clients and forwards to the appropriate department.
• Inputs invoicing into the computer, generates invoices and mails out invoices and statements to the customer for all inspection related items
• Providing assurance letters when needed
• Sending out cancellation letters to customer and AHJ's
• Performing research, data entry and various procedures using Q360.
• Assisting the department Superintendent with miscellaneous tasks.
• Performs other related duties as assigned.

What are the Qualifications for this position?

• 2+ years of Administrative experience.
• Ability to work well under pressure and meet deadlines.
• Ability to prioritize and multi-task effectively.
• Excellent verbal and written communication skills.
• Must possess excellent computer skills (Word, Excel, and Outlook).
• Previous billing/invoicing and scheduling/dispatching technicians are a must.
• A construction background is preferred.
• Knowledge of fire sprinkler and alarm systems a plus.
• Valid Driver's License and a clean driving record.
• Successful completion of a pre-employment drug test and pre-employment background check screening including 10 years of employment verification is required to be hired at Wayne Automatic.

Why should I join Wayne Automatic?

• We provide a highly competitive compensation package including performance incentive pay (PIPs) based on the work you perform and the branch/department you work in.
• Weekly Pay
• 401(k) plan with company match based on profits
• Excellent medical/dental/vision/life/disability insurance plans
• Paid time off and holidays
• Employee Assistance Program
• Many Administrative positions offer flexible work schedules and/or hybrid opportunities
• General Motors Vehicle Discount Program for all WAFS employees
• Home fire sprinkler system discounts
• Ability to move up in the company (we promote from within!)
• Excellent training including Wayne Academy
• State-of-the-art technology and tools
• Offsite Company Team Building & Celebration Events
• A company culture that promotes continuous growth in your career!
• Wayne Automatic is proud to be an Employee-Owned company!

We provide equal opportunities to all candidates and are an EEO/AA/DFWP employer.