Administrative Assistant

Seeking a Qualified Administrator/Order Processor for $25-28hr in Lake Forest!!!

SUMMARY:

A positive team player with strong administration and communication skills. A customer service champion with the ability to meet on-time order fulfillment and profitability by ensuring the company's goals and objectives are being met. This position will require the ability to oversee multiple lines of communication with internal and external customers. Actively ensure orders and paperwork are processed correctly and efficiently.

DUTIES AND RESPONSIBILITIES:

• Review the following to ensure all orders are processed correctly and efficiently.
  • Daily customer purchase orders
  • Weekly open order reports from customer
  • Daily/Weekly Customer portals
• Manage A/R, including
  • Sending invoices via email, EDI, and mail
  • Manage Credit Cards transactions
• Responsible for the processing of customer orders from entry to invoicing. This includes reviewing over 40+ customers, each with its own unique set of requirements from special labeling to EDI to billing. Effectively communicating these requirements to the floor.
• Assist in the creation and maintenance of customer files (routing guides, contact sheets, parts lists, etc.)
• Oversee and maintain master schedule with order requirements and invoiced/shipped order information
• Monitor and update daily work schedule in conjunction with Supervisor and Manager and attend meeting as needed
• Process online B2C orders including stock checks, pick pack, invoicing, and communications to customer on order status
• Blanket order processing, maintenance, and communication
• Assist with the handling and processing returns with management approval
• Provide verbal and electronic order confirmations to customers
• Participate in long term department projects such as New Customer On-Boarding, New Part Checklists, Continuous Improvements Lessons Learned, and Program Changes
• Direct company phone calls to internal team members.
• Daily, weekly, monthly, and annual Sales Reports
• Coordinate year end activities including Holiday initiatives, filing, reporting, etc.
• Assist in department assigned annual cycle counts
• Assist with general clerical tasks including filing, scanning, etc.
• Other tasks as assigned by manager

QUALIFICATIONS:

Organized, detail oriented, self-starter, comfortable communicating in person and by phone with internal and external customers, ability to multi-task, ability to successfully adapt to change. Able to think on their feet and work both independently and collaboratively with a team.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.