Administrative Assistant
Vidalia Valley
Lyons, GA
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JOB DETAILS
SKILLS
Administrative Skills, Customer Escalations, Customer Relations, Data Quality, Delivery Management, ERP (Enterprise Resource Planning), Electronic Data Interchange (EDI), Food Production, Logistics, Onboarding, Order Delivery, Order Management, Order Processing, Resolve Customer Issues, Shipping/Receiving, Supply Chain, Supply Chain Management, Telephone Skills, Thermal Sensor
LOCATION
Lyons, GA
POSTED
23 days ago
Company Overview:
The Hanline Group is a food manufacturing, logistics and supply chain solution organization comprised of five different operating companies. Each company is dedicated to a specific value proposition within a certain industry. Together, these companies work with and assure continuity of supply for the nation’s most reputable food and supply chain outlets.
Vidalia Valley has been a trusted name for fresh produce since its founding in 1983. Originally known as Manning Farms, Vidalia Valley specializes in processing, repacking, and distributing high-quality whole peeled Vidalia onions, industrial ingredients, condiments, and IQF vegetables.
Position Title: Administrative Assistant
Reports to: Supply Chain Manager
Location: Lyons, Georgia
Compensation: Starting at $19.00
Schedule: M- F - 8AM-5PM
The administrative assistant will be working to assist and support the general manager and supply chain manager.
Key Responsibilities:
- Answer and transfer phone calls
- Schedule shipping and receiving appointments
- Record temperature sensors
- Professionally welcome and directs visitors
- Assists with onboarding new employees
- Processing all orders
- Ensuring Order & Invoice accuracy
- Manage Order Delivery and Timeline expectations.
- Professional Interaction with Customers
- Updating customers records
- Onboarding New Customers
- Becoming an expert on products & services offered
- Assist Supply Manager with administrative duties
- Proficient with scanning/uploading appropriate documents to work orders
- Serve as a point of contact for customers on daily services
- Handle escalations and complaint resolution
- Enter and validate customer orders (EDI, portal, email)
- Ensure accurate product availability before confirming
- Manage order adjustments, substitutions, and cancellations
- Maintain ERP data integrity (Famous, OneStream etc.)
Qualifications:
• Minimum of 2 years in a similar role
Benefits:
• 401(k)
• 4% 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
About the Company
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