Administrative Assistant
Position Summary
We are seeking a motivated, detail-oriented Administrative Assistant to join our team. The ideal candidate will have strong Excel and Microsoft 365 skills, experience working with ERP systems such as IQMS or similar, excellent customer service abilities, and a positive, professional attitude. This role supports customer order management, accounting functions, reporting, and general office administration.
Responsibilities
Enter customer orders accurately into the ERP system
Confirm shipment and delivery dates with customers
Provide proactive communication regarding order status and customer requirements
Generate and distribute weekly KPI reports
Assist with Accounts Payable and Accounts Receivable functions
Process cash applications and maintain accurate records
Conduct customer and vendor statement reconciliations
Input and process invoices within the accounting system
Answer and direct incoming phone calls
Maintain electronic and paper filing systems
Provide general administrative support to office staff and management
Assist with special projects and other duties as assigned
Qualifications
Proficiency in Microsoft Excel and Microsoft 365 applications
Experience working with ERP systems
Previous customer service experience
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Excellent verbal and written communication skills
Basic accounting knowledge and experience with Accounts Payable and Accounts Receivable preferred
Professional, dependable, and team-oriented attitude
What We're Looking For
A people-focused professional who enjoys working with customers and colleagues
Strong problem-solving and follow-up skills
Self-motivated with the ability to work independently
Positive attitude and commitment to providing exceptional service
Schedule:
Full-Time
Location:
Macedonia, OH
We are an equal opportunity employer and value diversity in our workplace.
Benefits:
Medical, Dental and Vision insurance
Paid Holidays and Vacation
Life Insurance
Matching 401K