Administrative Assistant – Medical/Case Management Support

Please note You Must live in or near-by Geneva, IL***

A growing healthcare organization specializing in workers' compensation case management is hiring an Administrative Assistant to support daily operations. This is a behind-the-scenes role for someone organized, dependable, and genuinely motivated by helping injured workers get the care they need to return to work.

What You'll Do

• Process and manage medical records and time-sensitive documents

• Draft professional correspondence — emails, letters, faxes, forms

• Handle data entry into the case management system (new referrals, user profiles, provider info)

• Monitor multiple inboxes and route requests (new file setups, print/mail, contractor submissions)

• Answer and direct calls professionally

• Coordinate meetings, travel, and office logistics

• Assist with billing/invoicing review and payment processing

• Manage subpoena and medical records requests with discretion

• Set up new hires in the system (profiles, badges, business cards)

• Support cross-training into additional responsibilities as you grow in the role

What We're Looking For

• Highly organized, detail-oriented multitasker

• Self-starter who's comfortable working independently in a remote setting

• Strong written and verbal communication skills

• Proficient in Microsoft Office and general office technology

• Professional, trustworthy, and open to feedback

• Prior experience in medical/healthcare administrative support a plus

Details

• Full-time, remote

• Standard business hours

• Occasional travel for team meetings/training/errands 

• Professional demeanor expected in a collaborative, purpose-driven environment