We are seeking a friendly, organized, and detail-oriented Administrative Assistant to support the day-to-day operations of a busy mental health private practice. The ideal candidate is comfortable working with the public, managing multiple priorities, handling a multi-line phone system, and maintaining accurate client and scheduling information. We are seeking a trustworthy, positive person to give our clients and staff a wonderful experience.
Schedule- Tuesday, Wednesday, Thursday for 20-24 hours per week
This role requires being onsite/in-person
Responsibilities
Greet and assist clients, answer a multi-line phone system, schedule appointments, collect payments, and provide general support.
Complete client intakes, gather insurance benefits, assign clients to appropriate therapists, and schedule initial appointments.
Manage schedules for 12+ providers across two locations.
Enter and maintain client information, type correspondence and forms, and ensure records are accurate and up to date.
Compile weekly and monthly reports and maintain data in Excel spreadsheets.
Assist with record requests, insurance billing, accounts receivable, payment posting, and follow-up on outstanding balances.
Perform additional administrative duties as needed to support the smooth operation of the practice.
Qualifications
Friendly, courteous, and professional demeanor
Strong communication and customer service skills
Comfortable interacting with clients and the public
Strong typing and data-entry skills
Excellent attention to detail and accuracy
Ability to learn and efficiently operate a multi-line phone system
Strong organizational and multitasking abilities
Proficiency with general computer systems
Previous administrative, medical office, behavioral health, or healthcare experience is a plus
Compensation - $17-$20 per hour based on experience
This role does come with Paid Time Off, but does NOT offer health insurance*
Numbers & Facts
Location
Springfield, Missouri
Salary
$17–$20 Per Hour
Skills
Accounts Receivableunmatched
Administrative Skillsunmatched
Behavioral Healthunmatched
Billingunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Computer Systemsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Healthcareunmatched
Insuranceunmatched
Medical Officeunmatched
Microsoft Excelunmatched
Multitaskingunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Payment Postingunmatched
Psychiatry and Mental Healthunmatched
Schedule Developmentunmatched
Telephone Skillsunmatched
Typingunmatched
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