Administrative Skills, Calendar Management, Communication Skills, Computer Skills, Computer Software, Customer Relations, Event Management, Expense Reports, Financial Audit, Hazardous Materials/Substances, Healthcare, Healthcare Reimbursement, Infectious Diseases, Internet Application, Medications, Meeting Minutes, Order Supplies, Organizational Skills, Patient Care, People Management, Photocopy, Physical Demands, Presentation/Verbal Skills, Project/Program Coordination, Project/Program Management, Reimbursement, Resource Management, Risk, Telephone Skills, Time Management, Transaction Processing/Management, Typing, Vendor/Supplier Relations, Waste Disposal, Willing to Travel, Writing Skills
Weve made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
Job Summary
This job performs a variety of clerical tasks such as typing, filing, sorting, photocopying, composing correspondence, maintaining calendars, booking travel, submitting expense reports, creating documents such as memos, coordinating projects, handling meeting arrangements, typing minutes from meetings, handling customer relations, and ordering supplies. Acts as the point of contact for the department answering calls, relaying messages, and escalating issues to the appropriate person/group. Manages projects, organizes events such as lunches, tracks all physician vacation and meeting requests, and processes all physician reimbursements.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Education: High school diploma or equivalent
- Work Experience: 5 years of relevant experience
- Preferred: Related transaction processing experience in a healthcare setting
Knowledge, Skills, and Abilities (KSAs)
- Knowledge of business management principles including operations, finance, audit, personnel, and resource management
- Proficiency in using computers, software, and web-based applications
- Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
- Strong organizational skills and time management skills
- Ability to travel throughout and between facilities
Job Duties
- Provides general administrative support for the department and/or specific managers/directors within the department
- Establishes and maintains good rapport and cooperative working relationships with representatives/vendors from external companies, co-workers, personnel from other departments, senior management personnel and physicians throughout the facility
- Schedules and coordinates meetings and travel
- Manages special projects for the department
- Types and composes routine correspondence accurately, timely, and in the appropriate format
- Develops and manages the department's detailed service assignment schedule for staff physicians
- Performs other related duties as required
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Medium Work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur
- The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms
- There may be an occupational risk for exposure to communicable diseases
- Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste
Equal Opportunity Employer
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.