Administrative Skills, Billing, Communication Skills, Detail Oriented, Documentation, Electronic Medical Records, Fax Machines, Healthcare, High School Diploma, Keyboards, Lift/Move 25 Pounds, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Office Equipment, Organizational Skills, Patient Care, Physical Demands, Presentation/Verbal Skills, Team Player, Telephone Skills, Time Management, Writing Skills
About the Role
We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our dynamic team in North Canton, Ohio. In this key role, you'll provide vital administrative and clerical support to ensure seamless day-to-day operations that allow our clinicians to focus on delivering exceptional patient care.
If you're someone who thrives on organization, enjoys a fast-paced environment, and takes pride in making sure the details are done right the first time, we want to hear from you.
Key Responsibilities
- Professionally answer and direct incoming phone calls
- Upload critical documentation into the Electronic Medical Record (EMR) system
- Manage and route all incoming and outgoing faxes
- Fax medical orders to physicians and track their return
- Review incoming documentation for accuracy and compliance
- Upload signed orders into patient charts
- Track face-to-face encounter documentation and follow up as needed
- Complete cross training in both the Intake & Billing departments
- Collaborate & support other departments to address workload peaks, coverage needs or special projects
Qualifications - High school diploma or equivalent required
- Prior administrative or clerical experience in a healthcare setting
- Strong organizational and time-management skills
- Excellent verbal and written communication abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to multitask effectively in a fast-paced environment
- Maintain a team-oriented, adaptable approach to help ensure all office function are completed efficiently
Work Environment & Physical Requirements - Comfortable working at a computer for extended periods
- Repetitive tasks and attention to detail come naturally to you
- Effective communicator, including while using a headset
- Ability to occasionally lift up to 25 pounds
- Proficient in using keyboard, mouse, and standard office equipment
Why Join Us? - Supportive, team-focused workplace culture
- Opportunities for growth and internal promotion
- Meaningful work that directly supports patient care
- A chance to be part of a mission-driven, people-first organization
How to Apply
If you're ready to bring your administrative talents to a team that values your contribution and supports professional development, we encourage you to apply today!A
Advantage Home Health Service