Administrative Assistant, Office of Student Services

The IU School of Nursing is annually ranked among the top nursing schools in the nation. Founded in 1914, the school offers programs from the BSN through the post-doctorate and is composed of campuses in Bloomington, Fort Wayne, and Indianapolis. The IU School of Nursing is ranked No. 13 in the nation for undergraduate nursing programs and its online MSN in Nursing Education is ranked No. 6 in the 2026 U.S. News and World Report rankings.

Job Summary

The Administrative Assistant provides high-level support to the Office of Student Services and the Executive Associate Dean (EAD) for Clinical Academic Programs. This role is a vital hub for the School of Nursing, managing complex scheduling, event logistics, and serving as the primary liaison for faculty, students, and visitors.

Department-Specific Responsibilities

• Provides high-level administrative support to the Office of Student Services and the Executive Associate Dean for Clinical Academic Programs.
• Manages complex calendars, travel arrangements, correspondence, and scheduling for academic leadership.
• Serves as the primary point of contact for students, faculty, staff, and external constituents, delivering exceptional customer service and support.
• Coordinates office operations, including office coverage, student employee support, conference room scheduling, supply procurement, and mail distribution.
• Leads and coordinates event logistics, including speaker arrangements, catering, honorariums, and invoice processing.
• Supports special projects, conducts research, and provides analysis to support departmental initiatives and decision-making.
• Maintains confidentiality while exercising independent judgment to prioritize competing deadlines and resolve routine inquiries.
• Performs additional duties as assigned in support of the School of Nursing's mission and student success.

• Provides administrative support to executives, exercising confidentiality, tact and diplomacy.
• Utilizes business software applications to prepare correspondence, reports, presentations, agendas, minutes, etc.
• Receives, screens, and directs incoming calls, visitors, mail, and email promptly, courteously, and accurately.
• Manages executive's calendar, meetings, travel, correspondence, and budget.
• Acts as informal resource for colleagues with less experience; responds to more complex or escalated inquiries.
• Identifies, enhances, and follows specific processes and procedures to maximize the efficiencies of the business to which the support is being provided.
• May perform other duties related to maintaining an internal website and/or working with social media.

• High school diploma or equivalent (such as HSED or GED)

• 4 years of relevant experience.

• Excellent organizational skills.
• Demonstrates ability to maintain confidential information.
• Strong verbal communication and listening skills.
• Excellent collaboration and team building skills.
• Demonstrates excellent judgment and decision making skills.
• Effective conflict management skills.

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

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