Job Description
Benefits:
Position Overview
We’re seeking a highly organized, proactive, and energetic Administrative Assistant to support our order processing team in Bossier City, LA.
This role plays a key part in daily business operations and customer support. Primary responsibilities include:
Education & Experience
- Employee Assistance Program (EAP)
- Disability Insurance
- Life Insurance
- Employee Stock Ownership Plan (ESOP)
- Health insurance
- Paid time off
- Vision insurance
- 401(k)
- Dental insurance
Position Overview
We’re seeking a highly organized, proactive, and energetic Administrative Assistant to support our order processing team in Bossier City, LA.
This role plays a key part in daily business operations and customer support. Primary responsibilities include:
- Accurately entering and managing customer orders
- Handling incoming customer calls with professionalism and efficiency
- Processing and maintaining essential paperwork and documentation
- Supporting internal teams to ensure smooth workflow and communication
Education & Experience
- High School Diploma required
- Experience in Manufacturing, Architecture, Construction, or a related field preferred
- Proficient in Microsoft Office Suite
- Strong organizational skills with the ability to prioritize and manage multiple tasks
- Detail-oriented with a high level of accuracy
- Excellent written and verbal communication skills
- Strong presentation and interpersonal skills
- Demonstrates a commitment to exceptional service
- Takes ownership in resolving customer concerns (or ensures proper follow-up)
- Actively listens, asks clarifying questions, and confirms understanding
- Follows up promptly and consistently
- Builds positive connections through professionalism, warmth, and respect
- Strong sense of accountability and reliability
- Positive attitude and team-oriented mindset
- Able to work independently while also collaborating effectively
- Comfortable working autonomously with guidance on complex matters
- Open to feedback and adaptable to change
- Actively supports and engages in company culture
Numbers & Facts
| Location | Bossier City, LA |
| Job Type | Full-time |
| Industry | Construction |
| Company Size | 50 to 99 employees |
| Year Founded | 1964 |
About Company
Gordon, Inc., located in Bossier City, LA, is recognized as a leader in the engineering and manufacturing of custom architectural specialty products. For over 50 years, our products have been used to help create commercial, industrial and institutional buildings worldwide. Notable Gordon projects include DFW International Airport, Dallas Cowboys Stadium, 9/11 Memorial Museum, and World Trade Center Tower 1, the Freedom Tower. Gordon specializes in sustainable architectural metal products for interior and exterior applications. Product applications include specialty metal ceilings and wall systems, drywall and plaster trims, column enclosures, and many other architectural specialty products. Systems are designed for commercial, acoustical, educational, cleanroom, data center, healthcare, correctional, industrial, and institutional environments. Gordon, Inc. is an award-winning manufacturer and is widely known throughout the industry as the leader in custom architectural specialties. Company Benefits: Gordon, Inc. is an employee owned company. As an employee of Gordon, Inc., you will be allowed to share in the value and growth of the company and accumulate ownership in the stock of the company, at no cost to you. Gordon, Inc. also offers Health, Dental, Voluntary Term Life insurance and Disability benefits as well as a comprehensive 401k Retirement Plan and paid time off. We are an equal opportunity employer. For more information, please visit our website at www.gordon-inc.com.
Skills
- Administrative Skillsunmatched
- Business Operationsunmatched
- Communication Skillsunmatched
- Constructionunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Dental Insuranceunmatched
- Detail Orientedunmatched
- Disability Insuranceunmatched
- Documentationunmatched
- Employee Assistance Planunmatched
- Establish Prioritiesunmatched
- Health Insuranceunmatched
- High School Diplomaunmatched
- Interpersonal Skillsunmatched
- Life Insuranceunmatched
- Manufacturingunmatched
- Microsoft Officeunmatched
- Multitaskingunmatched
- Operationsunmatched
- Order Managementunmatched
- Order Processingunmatched
- Organizational Skillsunmatched
- Presentation/Verbal Skillsunmatched
- Service Deliveryunmatched
- Team Playerunmatched
- Vision Planunmatched
- Writing Skillsunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder