POSITION SUMMARY: Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. Provides administrative, clerical and project support in a professional and confidential manner.
Essential Job Duties and Responsibilities: may include but not limited to:
Organizes and directs departmental functions including reception, telephone communication system and mail distribution.
Attends and/or participates in meetings and/or events and may transcribe and prepare minutes or summaries.
Accumulates, maintains, verifies and reports data, statistics and research.
Assists with collection of rent and execution of monthly certification process of resident.
Composes, prepares, monitors and responds to correspondence.
Directs and assists residents, families, business invitees and staff.
Schedules and maintains appointments and calendars.
Creates and maintains filing system.
Responds to inquiries and provides information regarding the Village.
Scheduled and conducts Village tours.
Establishes and maintains resident (and prospect) records including but not limited to:
Filing.
Revising and updating records, charts, etc.
Gathering required data and documentation.
Data input.
Assists with information gathering, including scheduling and conducting admission interview with potential residents and families.
Evaluates need for and/or requisitions adequate supplies, equipment and follow-up regarding assurance issues.
Maintains maintenance work orders.
Coordinates special events as assigned by the Administrator.
Creates newsletters, flyers and other documents utilizing various software programs and desktop publishing.
Creates and maintains a positive customer service atmosphere, including continuous quality improvement, teamwork, mutual respect, professionalism and accountability.
Attends and participates in all appropriate departmental/Village meetings, training and development opportunities.
Embrace, uphold and promote Presbyterian Villages of Michigan's mission, vision, beliefs, values, strategic goals, objectives and Servant Leadership.
Follows established policies and procedures including but not limited to:
Presbyterian Village employment policies and procedures.
Departmental policies and procedures.
Safety policies and procedures.
Federal, state and local regulations.
Performs any and all other duties and/or tasks as assigned or requested.
Education:
High School Diploma or General Education Diploma (GED);
Must be able to follow oral and written instructions, generally commensurate with some college level education or equivalent experience.
Trained as Certified Occupancy Specialist at HUD or MSHDA villages, a plus
Affordable housing property management software if working at a HUD or MSHDA governed village, a plus
Math aptitude generally commensurate with some college level education or equivalent experience.
Certificates & Licenses:
HUD or MSHDA Villages: Certified Occupancy Specialist certificate required at hire, or within 6 months of position. Inability to obtain and sustain required certification will cause ineligibility for the position.
Communication/Interpersonal Skills: Ability to communicate professionally and effectively with all level of staff and visitors.
Previous Experience:
One to three years’ related professional business office experience or equivalent combination of educational experience.
Experience working with one of the following subsidized programs: tax credit/MSHDA, low income, & HUD.
Computer Skills:
Efficient Computer knowledge and use of Microsoft products, word processing, spreadsheets database systems and email.
HUD or MSHDA governed village: Affordable housing property management software, a plus.
To expedite interest, visit www.pvm.org and upload your resume AND complete application, including compensation expectations.
Numbers & Facts
Location
Pontiac, Michigan
Skills
Administrative Skillsunmatched
Affordable Housingunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Communication Systemsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Database Technologyunmatched
Email Technologyunmatched
Federal Laws and Regulationsunmatched
Flyersunmatched
High School Diplomaunmatched
Higher Educationunmatched
Interpersonal Skillsunmatched
Interviewing Skillsunmatched
Mail Processingunmatched
Mathematicsunmatched
Meeting Minutesunmatched
Microsoft Product Familyunmatched
Newsletterunmatched
Policy Developmentunmatched
Presentation/Verbal Skillsunmatched
Procedure Developmentunmatched
Project Trackingunmatched
Property Managementunmatched
Publishing Softwareunmatched
Quality Managementunmatched
Rentalsunmatched
Safety Processunmatched
Servant leadershipunmatched
Spreadsheetsunmatched
State Laws and Regulationsunmatched
Statisticsunmatched
Systems Maintenanceunmatched
Tax Creditsunmatched
Team Playerunmatched
Training/Teachingunmatched
Word Processingunmatched
Writing Skillsunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.