Administrative Assistant – Property Management & Owner Services

Administrative Assistant – Property Management & Owner Services
We are currently seeking candidates for an Administrative Assistant – Property Management & Owner Services to join a highly successful Real Estate Investment Management (REIT) company located in Wake County, NC. The Administrative Assistant – Property Management & Owner Services will manage a high volume of phone calls and emails, respond to inquiries from internal/external parties, update and maintain data in Salesforce CRM and Microsoft Excel, and ensure smooth daily operations. The ideal candidate will have 0-1+ years of administrative assistant, office support, customer service, or related experience.

This is a 6-month contract position, paying between $21-$22/hour (depending on experience). This position supports a hybrid work-model, consisting of 3 on-site days and 2 remote days per week.

Responsibilities:

• Provide administrative support to the Property Management and Owner Services team.
• Manage a high volume of phone calls and emails from internal and external parties.
• Understand and respond to customer inquiries, ensuring timely and appropriate resolution. Escalate to management as necessary.
• Update and maintain accurate records in Salesforce (CRM) and Microsoft Excel.
• Receive, sort, scan, and redirect incoming mail and emails to appropriate parties and into Salesforce (CRM).
• Scan and upload documentation, including renewal notices, leases, vendor changes, amendments, and landlord notification letters.
• Support process improvement efforts to enhance day-to-day operations.
• Provide additional support as needed.

Qualifications:

• Bachelor’s degree (required).
• 0-1+ years of administrative assistant, office support, customer service, or related experience (including internships).
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
• Previous Salesforce or similar CRM experience a plus, but not required.
• Ability to work independently and collaboratively while ensuring timeliness and accuracy in daily operations.
• Ability to prioritize, organize, and take initiative.
• Excellent written and verbal communication skills.
• Eager to learn and contribute to team objectives.

For immediate consideration, interested and qualified candidates should send their resume to Jenny at jfriedman@daleyaa.com.

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