Administrative Assistant - Public Safety (part-time)
Salary
$28.48 - $39.87 Hourly
Location
Public Safety, 2100 Radio Drive, MN
Job Type
Regular Part Time
Job Number
202600962
Department
Public Safety
Division
Support Services
Opening Date
07/31/2026
Closing Date
8/23/2026 11:59 PM Central
Summary
This position is responsible for establishing and maintaining a favorable image for the City of Woodbury while performing routine and complex administrative duties for the Public Safety Department. Overall supervision is provided by the Assistant Public Safety Supervisor. Tasks may include processing reports; taking, referring, and handling incoming calls; assisting customers in person and over the phone; conducting background checks; processing requests for data; maintaining files; providing administrative support for department personnel; and preparing documents using Microsoft Office products and public safety records management systems.
Work schedule: Schedule to be determined between Monday-Friday, 8:00a.m. - 4:30p.m., totaling 29 hours a week.
Hiring Range: $28.48 - $36.05 per hour
Full Salary Range: $28.48 - $39.87 per hour
Essential Duties
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Individual job duties will vary based on work assignments.
Provide exceptional customer service to a wide variety of internal and external customers including residents, crime subjects, crime victims, witnesses, patients, hospitals, legal partners, governmental agencies, and City of Woodbury staff.
Work in a cooperative and professional manner; demonstrate a positive, courteous, helpful, and business-like attitude; demonstrate commitment to the organization, initiative, dependability, maturity in relationships with others, and self-confidence.
Review and process EMS Fire call reports for accuracy, completeness, and compliance with department procedures and reporting requirements.
Receive, review, and process brush burn permit applications.
Answer and manage multi-line telephone systems; respond to routine and complex inquiries within scope of responsibility; route calls appropriately; and ensure timely, accurate communication.
Prepare and respond to public, private, and prosecutorial data requests in accordance with Minnesota Data Practices Act requirements, records retention schedules, and department procedures.
Maintain reports and electronic data (audio, video, and photographic) and prepare responses to prosecutorial, public and private data requests in accordance with data practices and records retention laws.
Conduct background checks, interpret results, and make recommendations in compliance with city ordinance and state statute.
Maintain strict confidentiality and exercise discretion when handling sensitive law enforcement, victim-related, personnel, or legal data where errors or inappropriate disclosure could result in legal liability, compromised operations, or loss of public trust.
Prepare documents using Microsoft Office and specialized public safety systems.
Process training registration and maintain training files.
Process requests for various licenses and permits.
Handle urgent and routine matters within established policies and procedures, frequently requiring independent judgment and the ability to prioritize competing demands in a busy public-facing environment.
Fosters an inclusive work culture and advances the City's diversity, equity, and inclusion goals.
Maintain and foster an environment which exemplifies the City's Exceeding Expectations philosophy (professional, responsive, leaders).
Other duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS:
Associate's degree in business administration, public administration, criminal justice, or a related field.
Five years of administrative support experience.
Two years of customer service experience.
Intermediate working knowledge of Microsoft Office products.
PREFERRED QUALIFICATIONS:
Experience working in a public-facing government or public safety office environment.
HIPAA or Data Practices Experience.
Proficiency in second language
Environment
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must also sit and talk or hear for extended periods of time. The employee is required to handle or feel objects, tools, or controls; and reach with hands and arms for a majority of the work time. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is indoor/office, and the noise level is quiet to moderately noisy.
The City of Woodbury strives to exceed expectations - through professionalism, responsive service and leadership. Employees are an integral part of the overall success of the city. In service to its employees, the City of Woodbury offers generous benefits to include pro-rated vacation, sick, personal holiday and holiday pay and both mandatory and voluntary retirement plans. All regular employees are eligible for benefits on the first of the month after their hire date.
01
Do you have an Associate's degree or higher in business administration, public administration, criminal justice or a related field?
02
Please describe your degree and detail how it is related to this Administrative Assistant position
03
How many years of administrative support do you have? This would include greeting and assisting customers, answering phones, responding to inquiries, filing paper and electronic records, processing forms and applications, managing confidential files, quality assurance of records, etc.
04
How many years of experience do you have in providing customer service?
05
If you answered you have customer service experience in Question #4, please describe your experience:
06
What level of experience do you possess with the Microsoft Office Suite (Word, Excel, PowerPoint, Access)
07
Please explain why you selected your answer in Question #6 (detail your experience)
08
Do you have experience working in a public-facing government or public safety office environment?
09
If you selected Yes in Question #8, please detail your experience working in a public-facing government or public safety office environment.
10
Do you have HIPAA or Data Practices Experience?
11
If you selected Yes in Question #10, please detail your HIPAA or Data Practices Experience.
12
Do you have proficiency in a second language?
13
If you answered Yes to Question #12, what second language are you proficient in?
Required Question
Employer City of Woodbury
Address 8301 Valley Creek Road
Woodbury, Minnesota, 55125
Phone 651-714-3500
TTD: 651-714-3568
Website http://www.woodburymn.gov
| Location | Woodbury, MN |
| Salary | $28.48–$36.05 Per Hour |