Administrative Assistant- Risk Management & Claims

Key Responsibilities

• Assist with the intake, logging, and tracking of new incidents in the claims management system
• Maintain accurate and up-to-date files, correspondence, and documentation
• Prepare, organize, and distribute incident-related reports and spreadsheets
• Communicate with adjusters and internal departments to gather or relay information
• Track deadlines (e.g., statute of limitations, policy renewal dates, follow-up dates) and send reminders
• Assist with data entry and quality checks to ensure accuracy of claims records
• Request and obtain police reports and other documentation relevant to claims investigations
• Support special projects or audits as assigned

Qualifications

• High school diploma or equivalent required
• 1+ years of administrative or clerical experience (insurance, claims, or legal setting a plus)
• Familiarity with insurance policy types (general liability, workers' comp, property, auto)
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to handle confidential information with discretion
• Comfortable managing multiple priorities and meeting deadlines
• Self-motivated and able to work independently with minimal supervision

Preferred Skills

• Basic understanding of insurance, claims, or risk management terminology
• Experience with data entry into claims or case management systems
• Familiar with document management systems (SharePoint, Adobe)
• Exposure to OSHA reporting requirements or workplace safety documentation a plus

Work Schedule

Flexible hours Monday – Friday, 5 hours per day; exact schedule to be determined upon hire.