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Skills
Administrative Skillsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Database Administrationunmatched
Facilities Managementunmatched
High School Diplomaunmatched
Leadershipunmatched
Microsoft Excelunmatched
Microsoft Wordunmatched
Patient Confidentialityunmatched
Reporting Skillsunmatched
Risk Managementunmatched
Spreadsheetsunmatched
Telephone Skillsunmatched
Time Managementunmatched
Description
PURPOSE STATEMENT:
Provide administrative support to Risk Manager to ensure efficient function of all risk management activities.
ESSENTIAL FUNCTIONS:
Support the Risk Manager, facility leadership and employees through a variety of tasks related to functions of the Risk Management Department.
Ensuring confidentiality of all patient information.
Complete, accurate and timely data entry related to all patient event reporting to required recipients, including Acadia, state and county authorities, and patient insurers.
Maintain all accurate and current logs as assigned
Familiar with risk management concepts, practices and procedures
Effective communication via phone and email ensuring all duties are completed accurately, and delivered with high quality in a timely manner.
Creating spreadsheets and maintain data bases and, prepare reports and documents as needed
Answer telephone calls and take messages and/or transfer calls as appropriate
Engage with patients, visitors and colleagues in a manner that is professional and courteous and demonstrates excellence in customer service.
Effective time management
OTHER FUNCTIONS:
Comply with all Bowling Green and Acadia training assignments
Adhere to all Bowling Green/Acadia Policy and Procedures.
Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High school diploma or equivalent required.
Associate's degree preferred.
Effective computer skills, including Office365, Excel, Microsoft Word and Teams
LICENSES/DESIGNATIONS/CERTIFICATIONS:
Not Applicable
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.