Administrative Assistant-Sales

The Sterman Masser Family of Companies-Sterman Masser, Inc., Keystone Potato Products, and Masser Logistics Services-has been growing, processing, and delivering quality potato products for more than eight generations. From our family farm roots in 1799 to today's modern farming, fresh-cut, dehydrated, and logistics operations, we remain committed to quality, safety, innovation, and living our 28 Masser Fundamentals every day.

These fundamentals guide how we work, treat one another, serve our customers, and protect our reputation. We are proud of our heritage, energized by continued growth, and dedicated to creating a workplace where team members can build meaningful, long-term careers.

Join a team built on tradition, teamwork, respect, and community.

Position Title: Sales Assistant (Full Time)

Department: Sales

Reports to: VP of Sales & Category Management

Safety Sensitive Role: No

SUMMARY The Sales Assistant is responsible for providing administrative support to the Sales, Procurement, and other departments as assigned. This role involves a variety of tasks including data entry, managing communications, maintaining records, and assisting with the coordination of office operations. The ideal candidate will be detail-oriented, organized, and capable of managing multiple tasks in a fast-paced environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support the processing of orders, scheduling delivery appointments, invoicing and posting to QuickBooks.
• Accurately input and update information in various databases, including sales orders, shipment details, and procurement records.
• Maintain and organize physical and digital files, ensuring all documents are easily accessible and up to date.
• Coordinate with customers and internal departments to ensure smooth workflow and timely communication.
• Provide information and assistance to customers as needed, resolving inquiries or directing them to the appropriate department
• Schedule meetings and appointments with customers
• Perform customer store visits (occasionally)
• Assist with special projects and other duties as assigned by management.
• Comply with company policies and industry regulations, including the handling of sensitive information.

QUALIFICATIONS:

• Education: High school diploma or equivalent; additional certification in office administration or related field is a plus.
• Experience: 1-3 years of experience in an office clerk role, preferably within a sales, brokerage, logistics, or procurement environment.
• Must have valid driver's license.
• Skills:
• Detail oriented and accuracy in data entry
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and/or Google Workplace (Sheets, Slides, Docs, Drive)
• Enterprise Resource Planning (ERP) experience a plus
• Strong organizational and multitasking abilities
• Excellent communication skills, both verbal and written
• Ability to work independently and as part of a team
• Familiarity with office equipment (printers, scanners, etc.)
• Basic understanding of the sales process or procurement is preferred

Working Conditions:

• Environment: Office setting with standard office hours; occasional overtime may be required.
• Physical Requirements: Ability to sit for extended periods, occasional lifting of office supplies (up to 20 lbs).

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