Administrative Assistant

Role Purpose:

This position supports office functions by managing communications, coordinating resources, assisting with events, and serving as back-up to the Receptionist. Through effective organization, customer service, and attention to detail, this role helps maintain a professional and efficient workplace while supporting employees, visitors, and branch initiatives.

As an Administrative Assistant, you will:

• Sort and distribute mail and faxes to the appropriate personnel.
• Coordinate repair / service for office equipment.
• Order literature / catalogs for the literature room.
• Update employee telephone listings and lobby directory.
• Order business cards, name tags, letterhead and forms.
• Process both incoming and internal phone calls as well as page requests.
• Greet and direct customers, vendors and visitors.
• Document employee attendance of Vendor lunch and learns.
• Assist in creating, implementing and revising procedures and work instructions.
• Support the quality initiatives set forth by the region.
• Generate memos, faxes and letters as required.
• Assist with company events: Open Houses in conjunction with the Sales Manager, Holiday events, Lunches for internal training sessions.
• Schedule branch meetings.
• Assist other departments as required.

Desired Knowledge/Skills/Abilities Include:

• High School diploma or equivalent required.
• 6 or more months' administrative experience is preferred.
• Intermediate PC skills with MS Office Products is required.
• Proven communication skills, oral and written.
• Ability to work with minimal supervision: organizing, prioritizing and completing tasks at own initiative.

Reporting Structure:

Reports To: Office Manager, Operations Manager

Direct Reports: None

Working Conditions:

Normal office environment

EEO/AA/M/F/Vet/Disability Employer:

The above statements are intended to describe the essential functions and related requirements of persons assigned to this job. They are not intended as an exhaustive list of all job duties, responsibilities and requirements.