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Administrative Assistant

datamax

Tyler, TX

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JOB DETAILS
SKILLS
Accounts Receivable, Administrative Skills, Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Entry, Dental Insurance, Detail Oriented, Document Management, Driver's License, ERP (Enterprise Resource Planning), Employee Assistance Plan, Establish Priorities, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Operational Support, Operations Management, Operations Processes, Organizational Skills, Past Due Accounts, Presentation/Verbal Skills, Record Keeping, Resolve Customer Issues, Sales, Sales Presentation, Sales Support, Team Player, Telephone Skills, Time Management, Track Customer Issues, Vision Plan, Writing Skills
LOCATION
Tyler, TX
POSTED
Today
Job Title: Administrative Assistant

Overview:
We are seeking a detail-oriented Administrative Assistant to support daily office operations and deliver excellent customer service. This role plays a key part in maintaining accurate records, supporting salesand operations processes, and assisting with accounts receivable follow-up. The ideal candidate is organized, proactive, and comfortable communicating with both internal teams and customers.

Responsibilities:
  • Answer and route inbound phone calls in a professional and timely manner
  • Respond to customer inquiries, resolve issues, or escalate as appropriate
  • Maintain and update customer records in CRM and ERP systems
  • Process sales orders accurately and efficiently
  • Verify and manage documentation, including maintenance agreements, leases, and supplements
  • Generate and distribute reports for management
  • Assist with accounts receivable follow-up on past-due accounts
  • Support the sales team by preparing partnership review materials for customer presentations
  • Provide general administrative support to ensure smooth and efficient office operations
Qualifications:
  • Previous experience in an administrative, customer service, or office support role
  • Strong organizational skills with the ability to prioritize and manage multiple tasks
  • Excellent written and verbal communication skills
  • High attention to detail and accuracy
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Experience with CRM and/or ERP systems preferred
  • Ability to build professional relationships with customers and team members
  • Positive, team-oriented attitude with a willingness to learn
  • Valid driver's license and insurability (if required for the role)
  • Comfortable with data entry and general computer use
Benefits:
  • Medical / Dental / Vision Insurance
  • 401k / Profit Sharing
  • Short-Term and Long-Term Disability
  • FMLA
  • Group Life Insurance
  • PTO / Paid Holidays
  • Educational Assistance
  • Employee Assistance Program


Datamax of Texas is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and do not discriminate against applicants or employees on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable laws.

About the Company

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datamax

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